Nathaniel Arce is excellent in his customer service.
He is an asset to Honda.
4/20/2023
Theresa N. VERIFIED CUSTOMER
The service rep was very professional & friendly. Explained everything very thoroughly. Liked an overall inspection b4 deciding what I would need done. Since o needed a lot done, I was given a car to go home. Then when done, they would contact me. I needed a lot of work as I waited almost a year, instead of going every 6 months. A good lesson not to repeat. Thank you
4/20/2023
Jason C. VERIFIED CUSTOMER
Quick and easy, great communication and customer service
4/20/2023
Petrina Y. VERIFIED CUSTOMER
Very professional and communicated everything clearly
4/19/2023
Sheri H. VERIFIED CUSTOMER
Quick and efficient. Professional and caring. Thanks for everything
4/19/2023
Chace K. VERIFIED CUSTOMER
You all are the greatest!
4/19/2023
Clifford R. VERIFIED CUSTOMER
Well, they couldn’t fix it and I’m driving around with a broken gas tank cover. Can’t wash my car cause I’m not sure what it will do if water gets in the gas tank. They don’t know when or if the part will ever get here, so no, I’m not satisfied.
4/19/2023
Gregory A. VERIFIED CUSTOMER
Thank you for the great customer service up front. I appreciate an advisor who is polite and not smug. I will be returning for future services. Noted: please give Brandon a gold star for his great customer service.
4/19/2023
Glenda P. VERIFIED CUSTOMER
The service department is amazing and most especially Alexander who assisted me and whoever work with my car. Hes the best. Exceeded my expectations! Thank you team Norm Reeves. Good job!!
4/19/2023
Jordan V. VERIFIED CUSTOMER
Communicated very well. I called with an issue on the brake system and he walked me through everything. Got me in same day. I couldn’t go and my wife was taken care of with no issues. I work in Sales at Range Rover and know service can sometimes be a pain to deal with. Not here. Highly recommended. Thanks Ameed
4/19/2023
Yiching L. VERIFIED CUSTOMER
Great service! Thank you!
4/18/2023
Ernesto C. VERIFIED CUSTOMER
Wish Honda would have changed my filters, instead of just suggesting they be changed. I work all day and don't have the time. I would have gladly okay the expense.
4/18/2023
Carolyn S. VERIFIED CUSTOMER
Alex was very helpful and took great care of me. I was very disappointed when I got home and looked at the metal wheels on my tires. Everyone was covered in oil. I guess the days are gone when you get your car back washed. At least don’t send it back to me filthier than how I brought it. I find your technician s don’t pay attention to detail. Last time they spilled oil all inside the hood and I had to bring it back to get rid of the burning smell. It still lingers. Great job Alex, thumbs down technicians….
4/18/2023
Alberto D. VERIFIED CUSTOMER
I 100% satisfied including the personnel’s who pleasantly entertain me.
4/18/2023
Teresa L. VERIFIED CUSTOMER
Matthew was friendly, helpful and patient with my questions. It was a pleasant experience and my car was ready sooner than expected.
4/18/2023
Matthew R. VERIFIED CUSTOMER
Always a great help, honest and straightforward. Will be sending all future business to him.
4/18/2023
Murat S. VERIFIED CUSTOMER
Service was completed very close to the estimated time. He was very helpful and answered all of my questions in detail. He had a very positive attitude.
4/18/2023
Bob L. VERIFIED CUSTOMER
Luis is great. He is very professional and friendly!
4/18/2023
Somaly I. VERIFIED CUSTOMER
Excellent service!!! Super friendly. Definitely will be back.