I have a sensor warning “Battery Charging System Problem “. Your shop has attempted to fix the problem twice but I still have the same warning.
7/29/2023
Lisa K. VERIFIED CUSTOMER
When I picked up the van the next day the inside smelled like garbage. Like it had been parked by a dumpster with the windows down. Thankfully the smell dissipated by the next day.
Everything else about the service was fantastic.
7/29/2023
Darrell C. VERIFIED CUSTOMER
There were a lot of issues to address when I first brought in my car. Alexander was knowledgeable and courteous.
7/29/2023
Philip S. VERIFIED CUSTOMER
Brandon was great. Highly efficient and friendly!
7/29/2023
Linda N. VERIFIED CUSTOMER
Matthew was very helpful and professional. I give him 10 points for his service. Linda N
7/29/2023
Moira C. VERIFIED CUSTOMER
It was “my lucky day” that Sean Davenport was assigned to help me with my car, Extremely nice and knowledgeable employee to represent Norm Reeves Honda!
Thank you, Sean for all your help!
7/28/2023
William B. VERIFIED CUSTOMER
Very satisfied
7/28/2023
Auzzie G. VERIFIED CUSTOMER
I was so hesitant to come to the dealership, but had no choice. After working w/Arbenz, I felt so much more @ ease, that
I chose to get 2 more services @ the dealership vs. somewhere else.
I will continue to get whatever services I can @ the dealership based on this experience. THANK YOU.
My service advisor was extremely helpful and went above and beyond in customer service.
7/28/2023
Joseph H. VERIFIED CUSTOMER
Matthew was excellent. He was extremely friendly and even got my car in for an ac inspection when someone canceled their appointment. My car was scheduled at the end of August. Very satisfied with his level of customer service, and I have a customer service background.
7/28/2023
Thanh Q. VERIFIED CUSTOMER
Good service from Luis.
7/28/2023
Adine G. VERIFIED CUSTOMER
Expedient and attentive service
7/28/2023
Mike B. VERIFIED CUSTOMER
Matthew is an excellent employee. He was very professional, communicated well, and made sure all my issues were addressed. He was quick to respond, and kept me informed. He provided excellent customer service to where I will definitely return for future service and purchases as well as recommend them to friends and family
7/28/2023
Jon G. VERIFIED CUSTOMER
My experiences with your service department have always been excellent and this week was no exception. I will always use them while I have a Honda. My experience with your sales department have been the total opposite. The reason i don't want an appraisal from you on my current car is because I do not think I would ever buy a car from your dealership.