Matthew is very professional and I’m very happy to have him as my service rep
8/12/2023
Alan B. VERIFIED CUSTOMER
Sean did a GREAT job in handling my service request. He was attentive, respectful, and professional, and my service was finished to my complete satisfaction. Thank you, very much!
8/12/2023
Nolan Quentin. VERIFIED CUSTOMER
Very personable and efficient!
8/12/2023
Kathy L. VERIFIED CUSTOMER
In the past, my experience with Norm Reeves was excellent. However this experience did not live up to expectations. I did not receive any updates from my service rep unless I called repeatedly (most times no one picked up). My car repair was delayed because he assumed I wouldn’t want a cover over my door locking mechanism (and therefore did not order the part until the initial repair was already complete). I had to repeat myself multiple times and even then I wasn’t sure if he would do as I asked. He was nice and tried his best, but it was a frustrating experience.
8/12/2023
Marina E. VERIFIED CUSTOMER
Mr Alexander is very professional and polite with customers
8/12/2023
Gergana T. VERIFIED CUSTOMER
Excellent service! Very competent and kind!
8/12/2023
Joseph G. VERIFIED CUSTOMER
Luis was very helpful and explained everything thoroughly! He was very welcoming and helped every step of the way in what I needed. I appreciate his help and kindness!
8/12/2023
Donald B. VERIFIED CUSTOMER
I have had Kevin previously, and have always been happy with his customer/service support. Norm Reeves is the only place I go for my Honda service.
8/12/2023
Anastasios G. VERIFIED CUSTOMER
As you said A job well executed thank you
8/12/2023
Ankurkumar P. VERIFIED CUSTOMER
Waiting area needs some improvement. Everything else was spot on.
8/12/2023
Michael S. VERIFIED CUSTOMER
Thanks Sean!
8/12/2023
Scott C. VERIFIED CUSTOMER
Delano was great. He set the right expectations up front and I was very happy with the results.
8/11/2023
Tom W. VERIFIED CUSTOMER
Good service
8/11/2023
Winston L. VERIFIED CUSTOMER
Alexander was great in helping me fix my car.
8/11/2023
Ruben D. VERIFIED CUSTOMER
Very friendly and helpful
8/11/2023
Linda H. VERIFIED CUSTOMER
The service adviser was helpful
8/11/2023
Will B. VERIFIED CUSTOMER
Vehicle was returned dirty when I was told it would be washed upon return.