Great job by Rep Delano assisting me with the service. He is professional and respectful.
12/6/2023
Amy A. VERIFIED CUSTOMER
Thanks Mike for doing what you said you would do in the time that you said you would do it. Appreciate the communication today, that has been a problem the last couple of visits. But you restored my faith.
12/6/2023
Andrew Z. VERIFIED CUSTOMER
Great service
12/6/2023
Tuong D. VERIFIED CUSTOMER
I was completely satisfied with your recent service.
12/5/2023
Edward L. VERIFIED CUSTOMER
Nathaniel is a very competent advisor. Very customer focused. We like him.
12/5/2023
Marjan S. VERIFIED CUSTOMER
Nathaniel Arce was very friendly, professional and super helpful. He took care of my car service quickly. We were in and out and done.
12/5/2023
Joyce N. VERIFIED CUSTOMER
Excellent experience. Mayo was very thorough and customer focused. I couldn't have asked for more. Thsnk u Mayo.b
12/5/2023
Hang K. VERIFIED CUSTOMER
He is very kind and well explaining things.
I didn’t have any trouble with his service.
I appreciated his whole services.
Thank you.
12/5/2023
Martin R. VERIFIED CUSTOMER
Excellent service.
12/5/2023
Sam S. VERIFIED CUSTOMER
Alex was amazing. With the service I was coming in for, he checked for other concerns that I wasn’t aware of and now I feel more at ease on the road. Great attitude unlike other places I have gone to.
12/5/2023
Margaret B. VERIFIED CUSTOMER
Delano was professional, knowledgeable and exhibited exceptional customer service skills!
12/4/2023
Xochitl C. VERIFIED CUSTOMER
Great service !!
12/4/2023
Jan C. VERIFIED CUSTOMER
Lois Prado is an excellent adviser. He's very knowledgeable and recommendation for services/repair needed for my car. Thank you!
12/4/2023
Junqing Y. VERIFIED CUSTOMER
Great job, great service.
12/4/2023
Juliana H. VERIFIED CUSTOMER
Great customer service.
12/3/2023
Jun C. VERIFIED CUSTOMER
I asked shuttle service for picking car up, but no response. Secondly car is no wash
12/3/2023
Manohar U. VERIFIED CUSTOMER
Your service expert Nathaniel was helpful and suggested what are the
services I should get it done
12/3/2023
Eric L. VERIFIED CUSTOMER
Luis went above and beyond to assist me with my vehicle service experience. He took his time to explain the service and made sure i had transportation before I left my vehicle. When I picked up my vehicle he explained the service that was completed and walked me out to my vehicle just to be sure it was waiting for me outside. Luis is the real deal. When I’m ready to purchase a new vehicle, Norm Reeves of Irvine is the dealership i will buy a car from and tell friends and family about their exceptional service team.
12/3/2023
Shaan H. VERIFIED CUSTOMER
Arbenz was super helpful!!
12/3/2023
Marconi B. VERIFIED CUSTOMER
When I went on July 10, after changing the oil in my car, they told me that I would have to do some urgent work, changing the transmission oil (they marked it as red) and the shock absorbers/suspension components also had to be fixed (they marked it as red) on that date I decided not to do the service, today I went back to change the engine oil, and when I went back to get the car I decided to see the checklist, to. I approved the performance of the service and to my surprise the new checklist came out saying that the transmission oil could be done in the future (it was in the yellow column) and the component suspension that was previously urgent was changed to the green column as okay. My question, did they try to deceive me with a problem that never existed? Or is the problem there and the mechanic said he checked it and didn't check anything? I was very frustrated and I don't know if I trust your service anymore