Your service was very good and about the trade in for a bother car I dont think so because I’m gonna w 95 years old in July I may not be driving too much longer so the. Car I have now will be just fine thank you
3/6/2024
Pete A. VERIFIED CUSTOMER
My car was taken in same day was done an hour and a half later and my service advisor, Maiyou
was wonderful!
I love my Honda. Please make a plug-in hybrid ridgeline… I really want a truck…I would love to trade my car in, but I like my plug-in hybrid technology I have in my clarity.
3/5/2024
Jose M. VERIFIED CUSTOMER
I’m happy whit the service
3/5/2024
Amy B. VERIFIED CUSTOMER
Nathaniel Arce was the best! Super friendly and helpful. He will be the reason I come back for sure.
3/5/2024
Xochitl C. VERIFIED CUSTOMER
Great service !!
3/5/2024
Wendy K. VERIFIED CUSTOMER
Thanks Arbenz for providing excellent customer service! I just had my Accord serviced last Tuesday 2/27/24 and found that the tire pressure light was on on Sat 3/2/24. I did not make an appointment and just decided to take my car in last minute after I dropped a coworker off at the dealer in the same auto center. Arbenz was able to assist me right away and all free of charge since I purchased the tires from Norm Reeves Honda just 6 months ago. Really appreciate his fast and courageous service.
3/5/2024
Hamza K. VERIFIED CUSTOMER
Arbenz was a great help. Waiting to hear back from my insurance company when I can bring my Honda ridgeline to your dealership for windshield replacement.
3/5/2024
Jaydrien U. VERIFIED CUSTOMER
Great Job Long
3/5/2024
Rodney L. VERIFIED CUSTOMER
Excellent work done timely. Very friendly and competent seal.
3/5/2024
Maria U. VERIFIED CUSTOMER
Nathaniel was great help. He provided excellent customer service.
3/4/2024
James S. VERIFIED CUSTOMER
Great service! Good communication!
3/4/2024
Margaret . VERIFIED CUSTOMER
Brandon was phenomenal, best customer service I’ve ever had from a dealership or mechanic. Will absolutely be using you all for all my Honda needs. Thank you!!!
3/4/2024
Al M. VERIFIED CUSTOMER
All good. He did a great job.
3/4/2024
Laura M. VERIFIED CUSTOMER
Always superb service at Honda and with Brandon. Thank you!
3/4/2024
Linda B. VERIFIED CUSTOMER
Nathaniel Arce is a good Service Advisor. He explained what had been done and what has to be done. I am pleased with his services. It is a good investment for Norm Reeves Honda superstore Levine Auto Center to have a good employee.
3/4/2024
Bernadette S. VERIFIED CUSTOMER
Excellent service by Nathaniel Arce! I’ll always ask for him to be my service advisor.
3/3/2024
Abbas D. VERIFIED CUSTOMER
Very good thank you
3/3/2024
Doug O. VERIFIED CUSTOMER
Valet told me diagnostic charge would be applied to repair bill adding you could pay the fee today and return in 2 weeks and it would apply. SA refused to quote a price for clutch master cylinder replacement. 3 hours later he told me the diagnosis fee was not part of the repair of cost but said he would apply it to the repair. He made me pay it a long with a special order clutch slave cylinder. The final labor charge was 1.5 hours even though a SA said it .9 hours. Deceptive tactics, lies and things like that. I understand a diagnosis fee for a complaint like "my car won't start" where it could be multiple things. But in my case it was specific either the master of slave cylinder failed and the could of grabbed the part and fixed it. Instead they weren't ready (didn't have the part) and made me pay for their unready state
3/3/2024
Joseph H. VERIFIED CUSTOMER
Brandon was courteous, friendly and profession. He told me how long the work would likely take and was spot on. You are lucky to have him on your team. Jay