Gerardo provided excellent customer service, he was very professional and knowledgeable with any questions I had.
3/11/2024
Alvin B. VERIFIED CUSTOMER
Delano was great.
3/11/2024
Maggie C. VERIFIED CUSTOMER
Nice, efficient service!
3/11/2024
Joaquin M. VERIFIED CUSTOMER
BrandonSon had great customer service and is always very helpful with all the questions we had about the vehicle
3/11/2024
Mark C. VERIFIED CUSTOMER
I brought the van in for an oil and filter change. That was done with no issues. My dissatisfaction steams from a simple request to tighten the trim piece above the rear window. This was removed, painted and refitted by the dealership. I was told it couldn’t be fixed and I would have to contact the body shop. All it would take was a minor momentary repair. I thought that was **** for a legacy customer to hear.
3/11/2024
John L. VERIFIED CUSTOMER
Since it was emergency appointment, Honda service advisor (Delano N) did outstanding jperformance .
3/10/2024
Fidel M. VERIFIED CUSTOMER
good job keep it up!
3/10/2024
Kirby T. VERIFIED CUSTOMER
Delano was a pleasure to work with.
3/10/2024
Rini J. VERIFIED CUSTOMER
Long was great and explained everything thoroughly while being very thorough. He was also a joy of a person.
3/10/2024
Scott O. VERIFIED CUSTOMER
Trust is important. Telling me I need 4 new tires at less than 40K mi makes me wonder if I can fully trust Honda’s service department. I was initially quoted $341, then you added new tires and realignment which totaled $1400. Eventually, I was told you could take $100 off and verbally quoted $1299, but when I arrived to pick up my car I was charged $1342 I Also, I was sent home without my key fob and had to drive back from Tustin Ranch to get it. In retrospect, I should have asked to see the tires to verify the west, but I never got validation.
3/10/2024
Shaista K. VERIFIED CUSTOMER
Good service thanks
3/10/2024
Sam F. VERIFIED CUSTOMER
Best service ever !
3/10/2024
Young Soo. VERIFIED CUSTOMER
I was very satisfied with the quick turnaround
3/10/2024
Mike E. VERIFIED CUSTOMER
Perfect service and all the staff was so friendly and helpful.
3/10/2024
Kayvan A. VERIFIED CUSTOMER
Very professional and curious
3/10/2024
Shauna M. VERIFIED CUSTOMER
He was very helpful and honest and kept me in the loop of everything he did and let me choose what he did with my car. I appreciate all his hard work.
3/10/2024
Donald W. VERIFIED CUSTOMER
Fast friendly service is what I’ve come expect and this time was no different. Amazing service. More than satisfied!
3/10/2024
Diwakar V. VERIFIED CUSTOMER
Gerardo assisted me in ensuring the rear camera wire harness repair would be covered by a recall and provided me with timely information about the completion of the work.