It was such an excellent experience. Luis was very helpful.
3/28/2024
Mari K. VERIFIED CUSTOMER
Please stop texting me. I had the worst experience ever at a dealership and will not be returning. You can look at the files.
3/28/2024
Matthew C. VERIFIED CUSTOMER
Brandon is very knowledgeable
3/28/2024
Mike W. VERIFIED CUSTOMER
Great service
3/28/2024
Bidisha M. VERIFIED CUSTOMER
Thank you, Alexander for clearly explaining the issue and getting the fix done quickly.
3/28/2024
Sarah H. VERIFIED CUSTOMER
Service was prompt and highly efficient. Michael was professional.
3/28/2024
Janine A. VERIFIED CUSTOMER
Delano is great!! Just as the last time he is very attentive and thorough. This time I had a small but important need, and he took care of it as if it were a major repair. So nice to have him be my service agent!
3/28/2024
Emon F. VERIFIED CUSTOMER
Alex was super great! Top notch advisor, definitely will be my guy next time!
3/28/2024
Ngan P. VERIFIED CUSTOMER
Gerardo was helpful and friendly. I'm happy with the service. Thanks.
3/28/2024
Edward P. VERIFIED CUSTOMER
This was our first visit with Norm Reeves Honda, we were astonished with the outstanding attention to detail, kindness and patience of the service crew, especially Luis Prado. We meet with a dear friend that was dropping her car for service and she reaffirmed my comments, your service guys go well and beyond their way to please the customers
3/28/2024
Jason V. VERIFIED CUSTOMER
My service specialist was first class.
He went above & beyond to get me my car back on time and make sure it was washed , etc.
3/28/2024
Jim M. VERIFIED CUSTOMER
Mr. Nichols was very professional. He made me feel like family. Thanks.
3/28/2024
John F. VERIFIED CUSTOMER
The service department at this dealership is the main reason we keep coming back and buying all of our cars.
3/28/2024
Helen H. VERIFIED CUSTOMER
It was outstanding service.
3/28/2024
Kelly S. VERIFIED CUSTOMER
Gerardo Molina provided excellent and courteous service.
3/28/2024
Eduardo R. VERIFIED CUSTOMER
Excellent service!
3/28/2024
Jason M. VERIFIED CUSTOMER
Thank you very much service Exelent !
3/28/2024
Andrew J. VERIFIED CUSTOMER
So I’ll start off by saying that I purchased the vehicle from Norm Reeves Honda back in the end of December. I came in for my free oil change yesterday yesterday and paid extra for the tire rotation. I just got home and looked down and realized nobody did the tire rotation, but yet I paid 2995+ tax for the tire rotation. I called in twice went to three or four different voicemails to try to get this rectified. I need somebody to follow up with me ASAP ****-****-xxxx as this is unacceptable when we’re supposed to try to trust the dealership that’s charging so much for services.
3/27/2024
Michaek M. VERIFIED CUSTOMER
Initial after service issues with thermostat and vents nut seem to have resolved
3/27/2024
George G. VERIFIED CUSTOMER
Thanks for retrieving my work bag that I let in the courtesy shuttle!