I felt very well taken care of! The process was so smooth and seamless.
4/2/2024
Sergio S. VERIFIED CUSTOMER
I am very happy with the service I received. The person that helped us was very kind. Thank you
Arbenz Anton????
4/2/2024
Jan C. VERIFIED CUSTOMER
I went in without an appointment but my car was taken care of immediately. Thank you! Another 5-star service!
4/2/2024
Edward K. VERIFIED CUSTOMER
Mayhieu was super professional and knowledgeable! The best
4/2/2024
Angel N. VERIFIED CUSTOMER
Very good listener. Understands my Qs.
Does what he said. Keep his word. Explain my ignorance of my car.
Thank you
Ps. A management potential
4/2/2024
Sahar I. VERIFIED CUSTOMER
They didn’t solve my car problem
4/2/2024
Grace Y. VERIFIED CUSTOMER
Michael was very efficient and understanding on why I decided not to spend over $4,000 to fix my 2003 Honda. I’m 81 and will drive less than 1,000 miles/year. Mission Viejo has taxi service costing $10 total for round trip anywhere within the city. Also, I am physically getting less mobile and already changed to home deliveries to meet my needs. The majority of my outings will be with my family and friends taking me out.
If I actually needed s car, I would gladly have followed Michael’s detailed comments about what to fix and paid the cost.
4/2/2024
Amy M. VERIFIED CUSTOMER
Luis was very friendly and upon my request looked into my warranty coverage. My interactions with service department staff were very pleasant and helpful.
4/1/2024
Barbara F. VERIFIED CUSTOMER
I really appreciate the excellent customer service provided when I had a check engine light while visiting Irvine from northern CA, despite it being a busy holiday weekend. Much appreciated, thank you!
4/1/2024
Kevin S. VERIFIED CUSTOMER
Long did a great job.
4/1/2024
Justin T. VERIFIED CUSTOMER
Thanks for the kind service!
4/1/2024
Sanjaya G. VERIFIED CUSTOMER
I must say, Alexander was exceptional. He handle customer service with utmost professionalism. It’s rare to encounter someone so dedicated and skilled in their role. It’s clear that he is a gem to this company. Thank you for the excellent service!
- Sanjaya
4/1/2024
Noemi M. VERIFIED CUSTOMER
Arbenz was very pleasent to help
Me with my needs for my vehicle.
4/1/2024
Jimmy D. VERIFIED CUSTOMER
Gerardo was very professional and thorough on explaining what was being done on my car today. He was straight to the point and explained everything clearly.
3/31/2024
Christine M. VERIFIED CUSTOMER
As always, my experience at Norm Reeves was great and Luis was helpful and was able to get my car issues fixed.
3/31/2024
Reah-Ann N. VERIFIED CUSTOMER
We’re satisfied as always in service assistance we received from Norm Reeves Honda Super Store!!
3/31/2024
John R. VERIFIED CUSTOMER
Great communication! Thank you!
3/31/2024
Danilo A. VERIFIED CUSTOMER
Completely verry satisfied
3/31/2024
Yasser A. VERIFIED CUSTOMER
Thanks
3/31/2024
Irvin H. VERIFIED CUSTOMER
Nathaniel’s great customer service + being able to get a Lyft back home = no more jiffy lube for my CRV. My Lyft driver back even knows Nathaniel, (shout out from Winnie) - she told me how much better Norm Reeves is than her own local dealership. Will be coming back for sure.