After car washing it was still very wet and attention to detail was very poor. Was quoted about a 45 to 90 minute service. Took two hours.
5/24/2024
Mary Ann. VERIFIED CUSTOMER
Great job I’m satisfied with the result.And he is a very nice Advisor
5/24/2024
Jessica T. VERIFIED CUSTOMER
Nathaniel is the ONLY reason we continue to visit this location. His approach to customer service is supreme. He listens, is attentive, and overall cares for us as customers, not just numbers.
5/24/2024
Massoud R. VERIFIED CUSTOMER
None
5/24/2024
Amador G. VERIFIED CUSTOMER
No complaints about him!
Nathaniel is an excellent worker!
Very attentive,nice always with a smile and great personality
5/24/2024
Juanito S. VERIFIED CUSTOMER
Quick and satisfactory serviceL friendly people
5/24/2024
Majid N. VERIFIED CUSTOMER
Excellent service Thank you!
5/24/2024
Anthony L. VERIFIED CUSTOMER
Quick and efficient. Gave me the run down clearly and provided a great estimate on the time frame of my oil change which was pretty spot on. Much appreciated.
5/24/2024
Carol R. VERIFIED CUSTOMER
Everything was handled very well.
5/24/2024
Nancy J. VERIFIED CUSTOMER
Stephen delivered wonderful customer service. He was helpful, respectful and nice! He set up everything so I’ll be ready for my next visit. He’s a terrific addition to your team ????????????????
5/24/2024
Aditaya S. VERIFIED CUSTOMER
Always appreciate Arbenz going above and beyond to help me with any service need. He is a true professional and takes pride in his job.
5/23/2024
Debra P. VERIFIED CUSTOMER
Mike was very helpful and reassuring in a good, positive manner. I could tell he knew my car well. I had the utmost confidence in his care.
5/23/2024
Ben H. VERIFIED CUSTOMER
Delano was super nice and chill
5/23/2024
Maureen D. VERIFIED CUSTOMER
Norm Reeves Honda Irvine is the best.
5/23/2024
Karla R. VERIFIED CUSTOMER
Excellent service, Thank you
5/23/2024
Gail S. VERIFIED CUSTOMER
The lounge is lovely too!
5/23/2024
Dinesh K. VERIFIED CUSTOMER
Mr. Delano was so talented and passionate about his work. He had a remarkable ability to think outside the box and come up with innovative solutions to our problem. His attention to detail was unparalleled, and he went above and beyond to ensure that our car problem were executed flawlessly. Not only was he skilled in his field, but he also had a natural charisma that made him a pleasure to work with. Mr. Delano's dedication and drive were truly inspiring.
5/23/2024
Tue K. VERIFIED CUSTOMER
Arbenz is a big asset to Norm Reeves Honda. His customer service skills and repair knowledge are exceptional. He never fails to take care of his customers. Norm Reeves has a customer for life and I will be spreading the word to all my friends and family. Keep up the good work!
5/23/2024
Jerzy K. VERIFIED CUSTOMER
Job well done
5/22/2024
Robert . VERIFIED CUSTOMER
Service was very well done and communication of status was excellent