The service rep was great but I’m still disappointed that my new $53000 Honda Pilot Trailsport doesn’t come equipped with its own navigation system ie gps like just about every other car we’ve had over the last 25 years
5/29/2024
Jayson A. VERIFIED CUSTOMER
Thank you for servicing my car
5/29/2024
Connor B. VERIFIED CUSTOMER
Lug nuts weren’t tightened on one of the wheels. Wheel almost fell off the car the next day.
5/29/2024
Irving H. VERIFIED CUSTOMER
Excellent service advisor
Very happy with everthing
5/29/2024
Blake S. VERIFIED CUSTOMER
Explained everything clearly, very pleasant
5/28/2024
Bruce B. VERIFIED CUSTOMER
I had asked Nathanial about the car pulling to the right as we had hit the curb hard a while back. He ignored our request and said it was the new tires but then said you did not have time to change them. Asked the manager to calle me back but ha did not.
5/28/2024
Victoria K. VERIFIED CUSTOMER
Norm Reeves Irvine always does a great job and the service people are always friendly and answer my questions.
5/27/2024
Jodie W. VERIFIED CUSTOMER
Thank you, Nathaniel Arce!
5/27/2024
Melinda B. VERIFIED CUSTOMER
Thank you Nathaniel! You make getting my car serviced so easy! Appreciate your reminder texts and thank you also leaving my car for pick up with the sales department when I was running late. Everything was wonderful!
5/27/2024
David L. VERIFIED CUSTOMER
Good service
5/26/2024
Joseph C. VERIFIED CUSTOMER
Call me I will explain ****-****-xxxx
5/26/2024
Evelyn E. VERIFIED CUSTOMER
Luis delivered very good and efficient customer service. He answered my questions confidently.
5/26/2024
Taimor N. VERIFIED CUSTOMER
Great experience overall! One suggestion: Please make sure contents of glove box removed at time of service are put back in. Thank you!
5/26/2024
Bih Jiun. VERIFIED CUSTOMER
Very Professional and super helpful!
5/26/2024
Cilene B. VERIFIED CUSTOMER
Very pleased with the service, Delano kept me updated on the status of my car.
5/26/2024
Dillon K. VERIFIED CUSTOMER
Arbenz did a great job, and was very friendly, knowledgable, and not pushy. My only complaint is that I had an appointment, but it still took over an hour and a half for just an oil change. I was under the impression that my car would be taken care of at my appointment time.
5/26/2024
Nicole S. VERIFIED CUSTOMER
Nathaniel was great. Answered all of my questions and was prompt and communicative. He provided great service, as always!
5/26/2024
Natalia . VERIFIED CUSTOMER
My advisor was very nice and helpful. Understand what I needed without any pressure.
5/26/2024
Gary T. VERIFIED CUSTOMER
Brandon son is so helpful and sincere really goes out of his way best service advisor Honda is lucky to have him