Norm Reeves Honda Superstore Irvine Auto Repair Service

He was incredibly helpful. Very professional. Great customer service. No BS; straight to the point

Luis was great

Brandon gave excellent customer service from being to end . He answered all of my questions. Even respecting my time by keeping me updated on the progress on my service. Look forward to interacting with him in the future,

Great work

Great F/U by Michael. Answered all my questions, great service.

Everything was perfect except for the scheduler who overbooked making my appointment 4 days long. The service people and the work was excellent but for that.

Delano, thank you for your great customer service. You have continued to be in communication every time I take my vehicle to be worked on.

Arbenz was very professional and helpful

Very impressed by the service at this agency.

Excellent service and we will be back

Excellent customer service

Yes Gerardo, I am more then dissatisfied and very disappointed with the service of my vehicle at your Honda Service and with the unkind treatment from the two managers. I only brought my car in for a Vehicle Safety Recall that was Life threatening from the DMV notice and from HONDA Automobile Division to have airbags replaced. I was unaware of a Full Vehicle inspection with prices to fix those repairs and I believed that all fluids would be checked and topped off. When I brought my car in Nothing was wrong with it. And after the service of replacing the airbags I drove around the block to the exit of the dealerships center when I noticed something was wrong, my temperature gage needle was pasted the HOT red indicator line which Startled me and I could smell smoke. I immediately turned my car around and came back immediately to the Honda service there. I told both managers what had happened, I was so upset and so disappointed that this was happening with my car but I did not receive any kindness, support, or real help with the matter. Only unkind, mean unresolved service statements. Very Tough morning for me. I am very unhappy with what had happened to my car and my experience with NORM REEVES HONDA SUPERSTORE. I had my car towed home from the HONDA Service there and have been without a car to drive ever sense. I do not know how I will get to work grocery store to feed my family.

Great Service! Thank you!

Nathanael was very courteous and helpful. He was prompt and quick to communicate.

Mayhieu was above board with his knowledge, friendliness and compassion. Helping to the best in his power.A very great asset to your Company!

Well done Jay and Prado

Brandon Son is amazing, professional, and uses high intelligence and emotional quotient to deliver amazing customer service.

Brandon is always extremely helpful and I always look forward to working with him the next time

Gerardo is awesome! Thanks for taking care of our car!

Great customer service received.