He’s very respectful and caring and doing a good customer service
10/31/2024
Jim J. VERIFIED CUSTOMER
Completely satisfied with Jacob James.
10/30/2024
Jane G. VERIFIED CUSTOMER
Thank you
10/30/2024
Alan H. VERIFIED CUSTOMER
I was confused by the charge for Job#6, fuel injection system cleaning to clean the fuel injectors. But Job#1 was Fuel Injector Kit under warranty, does it need to do Job $6. Service advisor claimed it's for maintenance ...
10/30/2024
John S. VERIFIED CUSTOMER
Brandon is truly a hardworking and amazing service advisor. He is forthcoming, professional and truly exemplifies what real customer is. Honda truly hired a star as an employee.
10/30/2024
Phil G. VERIFIED CUSTOMER
Brandon Son did a Great job keeping me updated on what was needed on my vehicle.
When I return, I will request his help.
Thank you!
10/30/2024
Pedro S. VERIFIED CUSTOMER
Muy bueno
10/30/2024
S. H. VERIFIED CUSTOMER
Luis was friendly, efficient, and good at explaining the service and the next steps with my car!
10/30/2024
Steve W. VERIFIED CUSTOMER
Gerardo was the best service assistant I've ever had. I don't trust mechanics in general. I do him. We talked and he gained my trust. He made me feel comfortable. I didn't feel like I was being sold or talked into anything. Full support was given. Thank you. Gerardo.
10/30/2024
Jose M. VERIFIED CUSTOMER
Excelente work. Thank you!
10/30/2024
Kathleen T. VERIFIED CUSTOMER
Brandon is always helpful and professional. He is the primary reason I keep coming to Norm Reeves Irvine.
10/29/2024
Emmanuel T. VERIFIED CUSTOMER
Arbenz provided me with excellent customer Service. I would certainly come back for service because of him.
10/29/2024
Cindy K. VERIFIED CUSTOMER
Brandon Son is an exceptional service person. He is my go to person in the future services.
10/29/2024
Furat M. VERIFIED CUSTOMER
Jorge was professional, courteous, and straight to the point, which was great. He explained everything and answered all of my questions. Next time i do maintenance I hope I can work with Jorge again.
10/29/2024
Susan C. VERIFIED CUSTOMER
Jorge was friendly, efficient and took care of my car needs in record time! Great service, as always!
10/29/2024
Nancy J. VERIFIED CUSTOMER
I had a very pleasant experience today with something that could’ve been awful. Your ads are correct. You are the helpful Honda guys.
10/29/2024
Paris . VERIFIED CUSTOMER
Nathan was amazing as usual! He helped us during a very stressful time to get our car repaired quickly and efficiently. He’s the best! Thank you, Nathan!
10/29/2024
Qing L. VERIFIED CUSTOMER
Arbenz was nice and addressed my issues quickly & professionally.