Luis was great and super helpful. I had complained about a squeak in the car and the mechanic that worked on the car said he was unable to pinpoint it. I came back to pick up the car and he test drove it with me and he could hear the squeak. This squeak wasn't loud at all, but you could definitely hear it at a low rate of speed. The mechanic told me that I should just see if it goes away or gets louder. I was a little frustrated because it's a brand new car and only has about 5000 miles on.
So needless to say, I've been driving for the last few days and the squeak is very apparent and now I need to schedule to take it back in.
10/24/2024
Susan F. VERIFIED CUSTOMER
Everyone was very nice and took time to answer my questions
Shawnee above and beyond and the manager Of retail sales helped as well.
Thank you
10/24/2024
Azadehsadat N. VERIFIED CUSTOMER
I was very satisfied with your service, they checked and fixed everything great ????
10/24/2024
Laura L. VERIFIED CUSTOMER
I was extremely impressed with your staff. I use a walker and your staff was helpful.
I didn’t expect to spend so much money, but if that makes my CRV last longer so be it.
10/24/2024
Azadeh C. VERIFIED CUSTOMER
As always, Arbenz is a pleasure to work with. So knowledgeable, patient and professional.
10/23/2024
Irina R. VERIFIED CUSTOMER
Great service and people. Very professional and polite.
10/23/2024
California Faucets. VERIFIED CUSTOMER
Problem was not solved!
This is my 5th Honda Pilot. I was very happy with my last 4.
I am very unhappy with this one.
10/23/2024
Olivia S. VERIFIED CUSTOMER
Very satisfied thank you Jorge Echeverria!
10/23/2024
David R. VERIFIED CUSTOMER
The service technician did a good job servicing my car. I checked and all of my fluids were topped off: windshield washer fluid reservoir, brake fluid and battery cells.
However, I think he should check check his tire pressure gauge because I checked the cold tire pressure of all 4 of my tires (the following morning) and they were all set to 36 psi. My 2018 Honda CRV front tires should be set to 33 psi and the rear tires to 30 psi.
10/23/2024
Nasir N. VERIFIED CUSTOMER
Overall satisfied with the service I received at Norm Reeves Honda for my car.
10/23/2024
Steven M. VERIFIED CUSTOMER
Nathaniel very professional and friendly.
10/23/2024
Lynn N. VERIFIED CUSTOMER
Done on time, friendly service and offers car wash
10/23/2024
John V. VERIFIED CUSTOMER
Very good!!!
10/23/2024
Jungok H. VERIFIED CUSTOMER
Great service!
10/23/2024
Rhoda T. VERIFIED CUSTOMER
very good
10/23/2024
Konrad K. VERIFIED CUSTOMER
Nate is great. Give him a raise please. I’m not joking ?????? Or at least some paid time off. Ok just buy him lunch if you won’t fulfill the other requests.
10/22/2024
Arthur P. VERIFIED CUSTOMER
Arbenz was very courteous, professional and kind during my visit and was extremely satisfied with the service provided.
10/22/2024
Debra D. VERIFIED CUSTOMER
Jacob was excellent. Answered all questions throughly. His communication during my visit on car maintenance was appreciated emensisly.