Arbenz has helped me before. He is professional, friendly, and explains things clearly.
11/20/2024
Robert K. VERIFIED CUSTOMER
Great service.
11/20/2024
Chung S. VERIFIED CUSTOMER
Timely, informative and polite. Really professional team. Thank you!
11/20/2024
Adela B. VERIFIED CUSTOMER
Yes everything was great Nathaniel very nice and helpful
11/20/2024
Damien M. VERIFIED CUSTOMER
First off, service advisor, Mike Fernandez, and service tech Vanara were awesome! They made sure everything was does correctly and made me feel completely comfortable with leaving my car for service. They both delivered A+ service and both deserve a raise. I know that when I bring my car in again, I will ask that they both be the people who work on it.
Secondly, I purchased my car from Norm Reeves Irvine and it was o lot fitting that it “came back home” to get the work that it needed done.
Thanks for making sure my Honda came back to me, and thank you to both Mike and Vanara for taking such good care of concerns and my car. It’s people like them that restore my faith in dealerships. Again, they both deserve a raise.
11/20/2024
Rob G. VERIFIED CUSTOMER
Well executed service transaction! Thank you! ???????? I’m very pleased with the outcome!
11/19/2024
Ilene F. VERIFIED CUSTOMER
I knew Michael from Rancho Santa Margarita Honda and hadn’t seen him in years. He’s excellent in every way! Irvine is lucky to have him. I will call him directly when I need to schedule my car service in the future.
11/19/2024
Erinn P. VERIFIED CUSTOMER
As always, Arbenz was incredibly helpful. If I have a problem, I know exactly who to call, and Arbenz comes through every time. He listens and communicates well and helps resolve any issue, question or concern with my vehicle I might have. He is my “go to” guy for all things automotive.
11/19/2024
Jose A. VERIFIED CUSTOMER
He is amazing I would love him to
Help me out again
11/18/2024
Kimberley K. VERIFIED CUSTOMER
I am still waiting to see if Honda is going to have integrity by doing the right thing ( fixing my AC Evaporator). This will be how I make future decisions about any other Honda products. I will not support a company that makes faulty products and then does not own up to their issues
11/18/2024
Rachel R. VERIFIED CUSTOMER
It was a pleasant experience to have my vehicle serviced. I called the Friday before and was able to have my questions answered and make an appointment. When I dropped off my car Saturday morning, Jacob was helpful, friendly, and efficient. Good communication to know the status of my car and when it was ready for pickup. Thanks for the great service!
11/18/2024
Tatiana S. VERIFIED CUSTOMER
Jake was outstanding! I would like to express deep appreciation for his incredible work ethic and care for his customers.
Thank you,
Tatiana
11/18/2024
Olivia A. VERIFIED CUSTOMER
Thank you,
11/18/2024
Niloofar A. VERIFIED CUSTOMER
Except the car wash was broken ????
11/17/2024
Michael H. VERIFIED CUSTOMER
Great service
11/17/2024
Manish J. VERIFIED CUSTOMER
Jacon is top notch. !!!
11/17/2024
Katelynn S. VERIFIED CUSTOMER
Nathaniel was so helpful and the work was done quickly.
11/17/2024
Marilou O. VERIFIED CUSTOMER
Nate always provides us with the most excellent service.