Michael continues to be excellent performing his work.
9/14/2025
Valle Juarez.. VERIFIED CUSTOMER
I am really thankful with Adrian assistance very professional and Jaime for honoring a coupon. Thank you so much Freeway Honda for your excellent service.
9/14/2025
Ben H. VERIFIED CUSTOMER
Great job everyone
9/14/2025
Marisa T. VERIFIED CUSTOMER
Oscar assumed I knew where things were located, like “the counter” to “sign out”. He was vague about the notification process, said “we would let you know when your car is ready.” He also stated that my breaks needed to be bled and refilled. Yet I bought the certified pre-owned car from you less than a year ago.
As this was my first visit for service, I expected some earnest effort to welcome me. Rather, I was left standing outside at my finished vehicle for nearly a half hour before receiving a text through your system. Furthermore, it appears your car runners are not comfortable communicating with your ‘advisors’? As one saw me waiting a long time, he directed ME to go inside and let them know my car is ready? This restricted communication protocol effects your customers.
Overall, I did not see any effort whatsoever to welcome me nor make me want to return.
9/14/2025
Abel V. VERIFIED CUSTOMER
I was there for almost 3 hours for nothing they didn’t do what I went there for I left very disappointed so it was not good for me
9/14/2025
Mauricio G. VERIFIED CUSTOMER
Excelente servicio de la señora Teresa Hills,y muy profesional muy amable Excelente servicio.
9/14/2025
Joe F. VERIFIED CUSTOMER
Good customer service
9/14/2025
Rogelio M. VERIFIED CUSTOMER
Oscar took care of me with professionalism and great customer service. He deserves a generous raise.
9/14/2025
Cristine L. VERIFIED CUSTOMER
Excellent service
9/14/2025
Fatemeh B. VERIFIED CUSTOMER
It was good service
9/14/2025
Kathy K. VERIFIED CUSTOMER
Thanks Matthew for the good service.
9/13/2025
George W. VERIFIED CUSTOMER
I was told the gas door not opening was intermittent. I was able to open it later in the day to add fuel. However I need to bring it back since ithe gas door mechanism makes a loud noise when the car locks.
9/13/2025
Ruth A. VERIFIED CUSTOMER
I’ve worked with Oscar before and he always provides excellent service whenever I come to the Honda service center.
9/13/2025
Rosabella C. VERIFIED CUSTOMER
Every time when i have my service i always look for Matthew to take care of my car for so many years , I enjoy his knowledge skill and good advice take care of my car
9/13/2025
Jeremy T. VERIFIED CUSTOMER
Matthew is incredible!! He is straight out of the helpful Honda commercial!!! He went above and beyond in making sure everything was ok and was most helpful!!! I will definitely recommend Matthew and Freeway Honda. In fact, I want to replace my other vehicle (Lexus) with another Honda because of how helpful you guys have been.
9/13/2025
Terri K. VERIFIED CUSTOMER
Theresa was absolutely awesome. She handled my repair from start to finished. She communicated throughout the day on the status of my vehicle and she explained in detail about the repair it self.
Thank you Theresa for making my repair a breeze!
9/13/2025
Silvia R. VERIFIED CUSTOMER
Michael Miranda is great. I still think it was a very costly service
9/13/2025
Majid K. VERIFIED CUSTOMER
When I arrived it took them 15 minutes to take my info and reason for visit once the car was done the service writer barely commented about what type of service or repair was done having said that the driver of shuttle was polite and safe driver
9/13/2025
Carrie /. VERIFIED CUSTOMER
Teresa was great! Very helpful and personable and respectful.