Michael is an excellent employee, very friendly, he is one of the best employees that Honda has
9/23/2025
Tiffani L. VERIFIED CUSTOMER
Ver friendly services
9/22/2025
Debra C. VERIFIED CUSTOMER
The service was great, but you need to fix your automated emails. I got an email saying that I had missed my appointment after I had already rescheduled. Otherwise, it was great.
9/22/2025
Amanda C. VERIFIED CUSTOMER
Erick M. Zermeno and the staff made my experience amazing and simple. I had a recall on my 2024 Honda Accord I dropped it off handed over my keys. Erick offered a uber ride since it’s a 2 hour process but I already had someone picking me up I thought that was a great service to give to customers since it is a long wait. Once my vehicle was done I was notified with a via text message stating my vehicle is ready to be picked and everything is good to go. I appreciate the help and service at Freeway Honda Santa Ana, CA.
9/21/2025
Rajesh S. VERIFIED CUSTOMER
Matthew provided good customer service.
9/21/2025
Noel H. VERIFIED CUSTOMER
Took 5 hours for an oil change with no communication. I called twice to check in
9/21/2025
Felipe A. VERIFIED CUSTOMER
Saib provided excellent advice as to the repairs needed for my vehicle, also was very respectful of my time constraints and adjusted scheduling to make it work for me. A big thank you,Saib!
9/21/2025
Jimmy/Lupe B. VERIFIED CUSTOMER
Thank you.
9/21/2025
Berenice G. VERIFIED CUSTOMER
Love this place always gets everything done below the people there as well
9/21/2025
Lena P. VERIFIED CUSTOMER
Very good
9/21/2025
Jesus V. VERIFIED CUSTOMER
He’s is good guy
9/21/2025
Jose L. VERIFIED CUSTOMER
Kenia was very courteous and knowledgeable about the service required for my vehicle.
9/21/2025
Teresa L. VERIFIED CUSTOMER
I had an excellent experience at Freeway Honda in Santa Ana, for my oil change. My service advisor, Teresa Hillstead,was very professional and helped me understand all the work needed for my vehicle. The repair was completed efficiently, and the team kept me informed throughout the process. I felt the service was honest and worth the cost, and I will definitely be returning to their service department for future needs.
9/20/2025
Ruth A. VERIFIED CUSTOMER
She showed me the damage that needed to get repaired by the mechanic.
9/20/2025
Blake C. VERIFIED CUSTOMER
Very knowledgeable and helpful for my car service
9/20/2025
Iris T. VERIFIED CUSTOMER
Excellent Service！Thank you！
9/20/2025
Aniket R. VERIFIED CUSTOMER
Excellent service experience
9/20/2025
Moosa A. VERIFIED CUSTOMER
Poor customer service
9/19/2025
Mary G. VERIFIED CUSTOMER
Erick is always informative as to the most pressing needs of my car. He gave me the multi-check diagnostic and helped me prioritize the issues that need to be addressed. He respects my budget limits and knows I don’t put much mileage on my car. Erick knows me as a faithful customer and always gives me trusted advice.