She was nice and explained what my vehicle needed to get done.
8/24/2025
Lynn S. VERIFIED CUSTOMER
Erick patiently and clearly answered my many questions.
8/23/2025
Rumiko N. VERIFIED CUSTOMER
Thank you so much for your assistance and timely service delivery.
8/23/2025
Eric M. VERIFIED CUSTOMER
Great customer service! He helped me with my questions and concerns. Thank you!
8/23/2025
Maria C. VERIFIED CUSTOMER
Great
8/23/2025
Antonio S. VERIFIED CUSTOMER
Nice work thank
8/23/2025
Scott A. VERIFIED CUSTOMER
Oscar is more than amazing. Thank you all!
8/23/2025
Michael T. VERIFIED CUSTOMER
My car came in for various service recalls…was returned to me with most recalls done except for the passenger / driver seat buckles done. Was told by my advisor that it was all performed. Recall site still says it has not been fixed.
Also, the front driver wheel had 2 lugs that were cross threaded / stripped costing me $280 to fix.
8/22/2025
Tustin Nissan. VERIFIED CUSTOMER
Thanks Mike the fast response & turn around..
Happy trails !!
Carl C
8/22/2025
Diana G. VERIFIED CUSTOMER
Good communicarions. Thanks.
8/22/2025
Joanne L. VERIFIED CUSTOMER
Oscar is a first-class representative for your company. I will elaborate when I receive the survey. Thank you. Joanne L
8/22/2025
Pamela B. VERIFIED CUSTOMER
I purchased my used "14accord from a dishonorable used dealership in 2023. I inherited a car with multiple faulty parts and expensive problems. Being a disabled female has its challenges with a restricted living budget. I appreciate Oscar and mechanics honesty to bring my car back to a reliable functional automobile. Its been challenging and so expensive. Im in debt behind this hardship but thankful. Joe in the sales dept even attempted to get me out from under my existing bad contract but my credit score and outstanding balance wasn't favorable at this time. My credit took a hit after so many repairs to pay out and I wasn't able to keep up with high monthly payments of $625/mnth along with repairs. Lesson learned I will never purchase used! I appreciate all the Freeway teammates professionalism and I hope honesty was
granted on me! Respectfully Pamela ????
8/22/2025
Cheng-Sein Y. VERIFIED CUSTOMER
I am glad to meet Michael Miranda again, he is friendly, professional and trustworthy. Previously he fixed the engine oil leakage, air conditioner, etc. for my car, he did great jobs for all of his services, that’s why every time when my car has trouble I call him to make an appointment. Thanks Mr. Miranda. Cheng-Sein Y
8/22/2025
Pedro S. VERIFIED CUSTOMER
Good keyna
8/22/2025
Manuel C. VERIFIED CUSTOMER
Erick's customer service was fenomenal,he greeted me with a smile and followed up with updates on my vehicle throughout the day
8/22/2025
Doug C. VERIFIED CUSTOMER
Getting tired of always being upsold extra services. Not sure it is always needed. Seems like every visit. I have bought Honda's and after 10 years thinking of changing dealers. Your team is helpful and friendly no complaints. But again I believe that I am always being targeted for upselling when I come in for routine service.
8/22/2025
Nelson C. VERIFIED CUSTOMER
Excelente trabajo
8/22/2025
Pamela S. VERIFIED CUSTOMER
Saib is always very helpful. Excellent customer service.
8/22/2025
Brian C. VERIFIED CUSTOMER
Teresa was very helpful and provided great deal of information!