Thank you Oscar for your awesome service. I really appreciate the way how you went through the overall vehicle check-up.
9/7/2021
Susan G. VERIFIED CUSTOMER
I needed an oil change and I was able to use a coupon. I like deals. Then I will keep coming back and refer all my friends to your dealership.
9/6/2021
Farzana S. VERIFIED CUSTOMER
Oscar is so great!! Would definitely come back here!!! Highly recommend this place as well as going to Oscar!!!
9/5/2021
Valeria M. VERIFIED CUSTOMER
Amazing team
9/5/2021
Sandra J. VERIFIED CUSTOMER
I always come here for my oil change and I’ve never had a bad experience, the staff is great. Adrian was kind and very helpful, he explained the process and answered all my questions.. Overall great customer service.
9/5/2021
Frank A. VERIFIED CUSTOMER
Good service
9/5/2021
Violeta H. VERIFIED CUSTOMER
Excelente trabajo muy bien servicio de personal tiene
9/5/2021
Melany P. VERIFIED CUSTOMER
Service wait time took way too long (3hrs). However, representative along with other workers were friendly and helpful.
9/5/2021
Adan R. VERIFIED CUSTOMER
Thank you Adrian!! I have came multiple times to this location to service my vehicle but Adrian went above and beyond. He was very thorough, very helpful and knowledgeable. By far the best service, thanks!!!
9/5/2021
Brenda L. VERIFIED CUSTOMER
Oscar went above and beyond to let me know what exactly was going on with my car. Outstanding customer service!
9/5/2021
Carmen L. VERIFIED CUSTOMER
Jamie, thank you so much for handling everything after our previous bad experience . So much attention to detail
9/4/2021
Teddy S. VERIFIED CUSTOMER
I checked in my car and was told that it would take about an hour for my Handsfree Link to be reset to factory settings. I then had to follow up where they were at around 8am. I was told that he saw my car almost done, and it should only take about 20 minutes more. At 8:30am, I was told it should take about half an hour. Mind you, I had to go to work, so since I was told that it would take about an hour when I checked in at 7:15am, I'd be able to start working on time. At around 9:15am, I went over to the mechanic personally to see what the problem was. He said my car needed a software upgrade and said it was his first time doing it. His laptop apparently was slow in downloading the software. After being strung along several more times, the issue was finally resolved and I was able to leave Honda with my car at 11:15am, FOUR HOURS after check-in! Imagine if I didn't have an understanding boss?! I could have been fired or placed on warning for being late several hours due to being misinformed about the ETA by SEVERAL hours!!!
9/4/2021
Chen, Tina. VERIFIED CUSTOMER
He is nice!
9/4/2021
Tim M. VERIFIED CUSTOMER
Always a delight to work with Saib!
9/4/2021
Francisco V. VERIFIED CUSTOMER
He was great to work with. The whole process was simple and quick.
9/4/2021
Sherri G. VERIFIED CUSTOMER
Na
9/4/2021
Domingo T. VERIFIED CUSTOMER
Oscar is the man! Always looking out for me and my car. He always gives me great customer service! Thank you!
9/4/2021
Crystal G. VERIFIED CUSTOMER
Oscar was really helpful and I appreciate the help getting to work and the shuttle picking me up
9/4/2021
Millan A. VERIFIED CUSTOMER
Service advisor Oscar Moguel is one of the best if not the best service advisor of Freeway Honda and they have the best price in Orange County for parts and service maintenance.