Michael is kind, quick and efficient in his work. Michael explained our service might take all day. I was not prepared. I thought I was going to reschedule and lose another day of work. But he was quick at resolving issues and anticipating clients needs. He was able to provide me and my wife a ride home.
10/29/2025
Robert D. VERIFIED CUSTOMER
I'm happy with everything they did Oscar was real good
10/29/2025
Carolyn C. VERIFIED CUSTOMER
Always excellent service from Oscar!
10/29/2025
Mark R. VERIFIED CUSTOMER
Great experience. Car is driving like new. Will be coming back! Matthew was great at staying in communication with me throughout the process. Thank you!
10/29/2025
Robert L. VERIFIED CUSTOMER
He was very pleasant and good and made the process simple!
10/28/2025
Mauricio/Ana A. VERIFIED CUSTOMER
Exelente servicio
10/28/2025
Amir F. VERIFIED CUSTOMER
The service was really good
10/28/2025
Ivan T. VERIFIED CUSTOMER
Great service!
10/28/2025
Mark U. VERIFIED CUSTOMER
Aside from having to wait awhile(2hrs) to have a flat tire fixed, it wasn’t too bad. Especially since I was a drive-in in the early afternoon with no appointment.
10/28/2025
Jenni E. VERIFIED CUSTOMER
Oscar went above and beyond to help resolve my inquiry. Not only was he professional, knowledgeable, and patient throughout our interaction, but he also provided me with a discount that I truly appreciate. His dedication to ensuring customer satisfaction was evident in every aspect of our conversation.
It’s refreshing to experience such high-quality customer service, and this positive experience has reinforced my confidence in Honda as a brand that truly values its customers.
Please extend my thanks to Oscar for his outstanding assistance. I will also be sure to provide positive feedback on the manufacturer survey when I receive it.
Thank you again for your commitment to excellent customer care and for having team members like Oscar who exemplify what great service looks like.
10/28/2025
Emily W. VERIFIED CUSTOMER
Oscar was professional, polite, and empathetic toward my situation. I was really worried about being able to pick my son up from school on time, and he got the work done with time to spare. I have always enjoyed Freeway Honda’s service. Thank you Oscar, and the service department that did the work on my car as well. You guys rock.
10/28/2025
Anjelique S. VERIFIED CUSTOMER
Oscar was incredibly helpful and kind!
10/27/2025
John B. VERIFIED CUSTOMER
The team we worked with were very responsive to our questions and fixed the car quickly. Much appreciated
10/27/2025
John F. VERIFIED CUSTOMER
Matthew was very communicative and explained the process well. I will be back
10/26/2025
Mercy J. VERIFIED CUSTOMER
Thank you so much Oscar. The whole team at Honda were fantastic.
Great Job.
10/26/2025
Ryan L. VERIFIED CUSTOMER
Excellent customer service
10/26/2025
Melissa C. VERIFIED CUSTOMER
Service was good thank you
10/26/2025
Juana C. VERIFIED CUSTOMER
I had the best experience today. As always, Kenya was very helpful and efficient. She answered all my questions and ensured my vehicle was in good hands . This is my second vehicle purchase at Honda and I appreciate and enjoy my experience at the service department every time my vehicles need maintenance. Thank you to Kenya for always making my visits a peace of mind , her customer service is amazing.
10/26/2025
Des C. VERIFIED CUSTOMER
He provided very responsive and punctual service today. Thank you.