Not even close. I do not agree with the fact that I had to pay full dealer retail for a new tire on a 3-month-old vehicle with 2250 miles. In addition, when I picked up my vehicle the next day, the car had not been washed. Finally, you would think that a dealer that I was required to have my Prologue towed too and pay full retail for the replacement tire would realize to check the air pressure, as it was 10 lbs. under the recommended amount when I got the vehicle back. Nonetheless, I have already filed a complaint directly with Honda.
12/11/2025
Maria R. VERIFIED CUSTOMER
MATTHEW with outstanding with customer service!!! He made the process super easy and was very helpful in answering the questions I had about my vehicle. Once again outstanding customer service!
12/11/2025
Daisy S. VERIFIED CUSTOMER
Oscar is always amazing and makes sure I am always taken care off! I appreciate all his help with my vehicle.
12/11/2025
Roxanne S. VERIFIED CUSTOMER
Saib is so kind and helpful always. Goes the extra mile!
12/11/2025
June L. VERIFIED CUSTOMER
Oscar and Timmy both serviced my with expertise and I have full confidence in their knowledge and work
Outstanding!!!
12/11/2025
Gwynne G. VERIFIED CUSTOMER
He was very helpful and answered all my questions.All matters were taken care of.
12/11/2025
Chris O. VERIFIED CUSTOMER
I can appreciate how the financial process was pretty much all electronic and copied delivered in a thumb drive. Made the process easier and more convenient when complete.
12/11/2025
Joe S. VERIFIED CUSTOMER
As a regular service customer I've enjoyed the personal relationships with the staff especially the greeting I get when I show up for the regular scheduled maintenance.
12/11/2025
Trudy S. VERIFIED CUSTOMER
Don’t send more surveys
12/11/2025
Pearl W. VERIFIED CUSTOMER
Everyone was really nice. I just wish we’d be offered a car wash or have the shuttle do pick up as well. But overall great service and everyone was very nice.
12/11/2025
Pedro O. VERIFIED CUSTOMER
Excellent service
12/11/2025
Sharon S. VERIFIED CUSTOMER
He was helpful.
12/11/2025
Swaran K. VERIFIED CUSTOMER
Mr. Matthew and your service team did a great job.
I am happy and satisfied.
Thanks.
Singh.
12/11/2025
Kathleen L. VERIFIED CUSTOMER
Repairs completed in a timely manner. Thank you Matt
12/9/2025
Kathy R. VERIFIED CUSTOMER
Matthew Waddington is always very helpful in getting my cars serviced in a timely manner. I will continue using your service department because Matt is knowledgeable and always helpful.
12/8/2025
Terry B. VERIFIED CUSTOMER
Service was courteous, professional and delightfully prompt.
Thank you!
12/7/2025
Sylvia C. VERIFIED CUSTOMER
Oscar did a great job making sure to get my car in and out as scheduled, knowing I had a right time schedule. Thank you Oscar!