She is a good communicator and understood what we need in terms of great customer service.
12/21/2025
Leticia F. VERIFIED CUSTOMER
Excellent service ????
12/21/2025
Mark I. VERIFIED CUSTOMER
Happy with the service and time it took.
12/20/2025
Hideaki N. VERIFIED CUSTOMER
Thanks for offering the alignment. It's getting stable and feeling secured with the stock tires/wheels.
12/20/2025
Jeffrey K. VERIFIED CUSTOMER
Excellent as always!
12/20/2025
Angelica M. VERIFIED CUSTOMER
Saib was very nice and helpful. I know I can always count on him as a service advisor and will be recommending him to all my friends and family.
12/20/2025
Cesar R. VERIFIED CUSTOMER
Great service and great people.
12/20/2025
Marco S. VERIFIED CUSTOMER
El representante que me ayudó nunca me explicó el motivo el porque del desgaste de la parte que se le reembolsó a mi auto
12/20/2025
Jennifer D. VERIFIED CUSTOMER
thank you oscar!!
12/20/2025
Miguel A. VERIFIED CUSTOMER
Great attitude and very great service!
12/20/2025
Richard T. VERIFIED CUSTOMER
Theresa was absolutely fantastic. Very professional, responsive to questions, and she kept me informed. She went out of her way to help when I arrived at the close of the while she was already slammed with work. She was patient with all my questions giving clear and concise answers. When the car was finished late on the day and the shuttle couldn’t pick me up, she offered an uber. In my 65 years of life, she given me the best customer service, she has given me the best service from any (waiter, hotel, plumber…). Ever!!!
12/20/2025
Peggy A. VERIFIED CUSTOMER
Thanks to Erick's help, we are able to travel in our car with peace in mind over the years. I am very happy to be part of the Honda family knowing that our safety will always be taken care of by the professionals like Erick and the Honda team. Thanks and happy holidays!
12/19/2025
Virginia W. VERIFIED CUSTOMER
Oscar is superb in every way. He diagnoses, makes sure needed repairs are done, looks ahead to maintenance that must be done soon vs. what can wait.
When Honda originally sent a defective major part, he caught it before I picked up my car, and a replacement was then obtained and installed instead.
I know I can trust him. Bravo!
12/19/2025
Albert R. VERIFIED CUSTOMER
fast service
12/19/2025
Mohammad A. VERIFIED CUSTOMER
Very professional courteous service
Thanks
12/19/2025
Steve B. VERIFIED CUSTOMER
Oscar a good communicator. Welcomed me to the dealership
12/19/2025
Sylvia T. VERIFIED CUSTOMER
Oscar was very professional, friendly, and a great representative for Honda. He is helpful and knowledgeable. I really appreciate his expertise and support.
12/19/2025
Randy S. VERIFIED CUSTOMER
When I dropped the car off I waited 10 minute to speak to a service rep but no one showed up. So, I wrote on a piece of paper that was on the windshield what needed to be done on the car and left. When I picked up the car and drove off I noticed that my back seat was folded down flat, cardboard cover was off and the metal covering was off over the fuel pump. I had to drive back to the dealership to fix. I then looked under my glove compartment box and the vent cover fell off and was never put back on properly. I was perplexed on why a customer was givin back a car that the job was not done completely and overlooked by manager, service manager, mechanic and lot person whom got the car from the back. Not very happy with the service right from the a Honda dealership of Santa Ana.