Professional service, enjoy working with this department and a dealership that makes me feel like family!
11/13/2025
Patricia T. VERIFIED CUSTOMER
Excellent service, fast, friendly. Great experience.
11/13/2025
James E. VERIFIED CUSTOMER
Matthew was professional and courteous. I appreciated him tempering me and using my name.
11/13/2025
Lorena A. VERIFIED CUSTOMER
Unreasonable amount of time for a simple service.
11/13/2025
Adrian M. VERIFIED CUSTOMER
Excellent service
11/13/2025
Hyunsoo H. VERIFIED CUSTOMER
Thanks for fixing it yesterday, and also thanks for the shuttle and the Uber.
11/12/2025
Thomas W. VERIFIED CUSTOMER
Michael was great ! Every time he knew something about the service process, he let me know. I had the lounge virtually to myself.
The wait was a bit longer than I anticipated, but Michael had no control over that.
11/12/2025
Michelle G. VERIFIED CUSTOMER
Teresa went above and beyond to help us find our answers. We wish the Honda company would figure out a way keep car fobs from being hacked.
11/12/2025
Brian G. VERIFIED CUSTOMER
The problem came back up. I felt like they just erased the code and didn’t check the problems and also the recall still appears. I understand they were probably busy, but this is bad customer service.
11/12/2025
Joseph Z. VERIFIED CUSTOMER
Freeway Honda is the best
11/12/2025
Ray M. VERIFIED CUSTOMER
Teresa is a true professional. Service oriented, articulate, caring and smart. You’re lucky to have her as a part of your team.
11/12/2025
Bruce A. VERIFIED CUSTOMER
Service appointment went great today, I want Erick Zermeno to be my go to service guy, he is the person you need working with your dealership, informative and listens well even when busy, great communication.
Freeway Honda will definitely remain my go to service department with professional staff like this!
11/12/2025
Mauricio/Ana A. VERIFIED CUSTOMER
Exelente servicio al carro y al cliente
11/11/2025
Jennifer C. VERIFIED CUSTOMER
Very respectful and politely attended and helped with my vehicle.
11/11/2025
Yunus A. VERIFIED CUSTOMER
Thank you very so much
11/11/2025
Jose G. VERIFIED CUSTOMER
Helpful! Checked what services my warranty covered & was polite. Great customer service!
11/11/2025
Adelina D. VERIFIED CUSTOMER
Es un excelente empleado, gracias, quedé muy satisfecha con mi CRV, a todo tu equipo
11/11/2025
Roberta C. VERIFIED CUSTOMER
Everything went well. Excellent customer service. I feel confident that my car was giving the upmost service. I do live far and had to wait 21/2 hrs for my car to be serviced.
11/9/2025
Tomi S. VERIFIED CUSTOMER
Easy, friendly and humble man
11/9/2025
Saed A. VERIFIED CUSTOMER
The only issue I had was that there was no recap of the service at checkout. They did write it on my receipt but there’s no way to ask follow up questions that way. A quick review of the completed work would’ve been great. But otherwise quick & great staff.