They were kind enough to give me a loaner car, however they failed to look at if BEFORe they gave it to me. There was a cracked windsheild and a maintaince due soon light on. I assumed they had checked out the car before they lent it to me but they did not. Do when I returned it, they accused me of breaking the windshield. They had to go back and look at the cameras to see that it was the previous person. They accused BEFORE THEY INVESTIGATED.
8/16/2023
Porfirio H. VERIFIED CUSTOMER
An excellent treatment and communication from Hector highly recommended
8/16/2023
Jonathan A. VERIFIED CUSTOMER
Nice dudes
8/16/2023
Laura E. VERIFIED CUSTOMER
Great service and fast at Freeway Honda plus great service and friendly from Erik Zermeño
8/16/2023
Ginny I. VERIFIED CUSTOMER
Very good
8/15/2023
Doug C. VERIFIED CUSTOMER
I have been a fan of freeway Honda. Be happy to support you with Honda corp.
8/15/2023
Woinee M. VERIFIED CUSTOMER
Fast and easy to communicate with. He is honest in terms of the work that needs to be done and with pricing. He communicates before doing a certain job for my car. Excellent customer service!
8/15/2023
Eric T. VERIFIED CUSTOMER
Thank you!
8/15/2023
Eduardo A. VERIFIED CUSTOMER
Thanks always
8/15/2023
Lorraine T. VERIFIED CUSTOMER
Very professional.
8/15/2023
Ilzat D. VERIFIED CUSTOMER
Very good
8/15/2023
Gwynne G. VERIFIED CUSTOMER
Matt explained all quite well
That helped a lot.
8/15/2023
Jaxon L. VERIFIED CUSTOMER
Im very upset. I went in for an oil change and low pressure tire light that keeps coming on. I drop the car off, and hours later, i get a text its done. I go to pick it up, asked about the tire light and was told that a nail was in the tire and it was not in a place that is fixable. And that was it…? No call, no text, no …”hey ms luu, u have a nail, we cant fix it, would u like it replaced?” Because NOW, i have to WAIT more time here for the damn tire to get changed? And when i asked, all people could tell me was,…”oh, erick is at lunch”…. Then WHY did u text me and say my car is done???? And now.. its monday and i have to go BACK because the tire light is on AGAIN!!! Probably will not be back, if Service continues to be like this where nobody calls you if there’s a problem, and then they text you to come pick up your car, just for you to get there and find out that there’s problems and you have to wait for further service.
8/14/2023
Dylan P. VERIFIED CUSTOMER
Was helped quickly, no issues
8/14/2023
Winnie D. VERIFIED CUSTOMER
Very good services, thank you!
8/14/2023
Monty L. VERIFIED CUSTOMER
Jeff is excellent! The most trusted service person we know