I came in for a recall notice ant 7:45am via appointment today and brought a mailed in Honda service coupon with me. Oscar was very nice and friendly at first and explained that if I needed a brake fluid replacement, the coupon would cover $119. He also told me that it would take 3 to 4 hours for the recall replacement. I did not receive the multipoint inspection notice until 2pm and saw that my car did in fact needed a brake fluid replacement so through text, I approved the process as I made my way back to the dealership. The car was not ready until nearly 3pm. On top of that I was surprised to find out that I was not able to use my coupon. When I asked Oscar, he told me that I needed to present the coupon before the process is done so he could have placed the price before. I do not understand how I was supposed to present the coupon through replying the multipoint inspection notice? And it’s hard to believe that there is no honour system to help adjust the price at the cashier after. He was completely dismissive and did not even try to solve this problem. Shrugged and walked away. Extremely disappointed.
2/1/2026
Salvador G. VERIFIED CUSTOMER
The warranty for the oil change was very quick. Toyota gives you up to 2 years of free oil changes. I've only had my car for a year and I already had to pay for an oil change. Honestly, they're wrong about that.
2/1/2026
Ruben O. VERIFIED CUSTOMER
Saib was very helpful and kept me very informed of my service appt! Top notch service!
2/1/2026
Carlos B. VERIFIED CUSTOMER
We continue to work with Saib for all of our van services. Saib is always a professional, courteous, and communicates well with my wife and I. Saib also does a great job recommending services and advising us on what services will be needed in the future.
1/31/2026
Sean K. VERIFIED CUSTOMER
A big thank you!
1/31/2026
Theresa L. VERIFIED CUSTOMER
Kenya is the most knowledgeable service person I've ever encountered.
1/31/2026
Evan M. VERIFIED CUSTOMER
Oscar is great very nice and helpful with my questions why i bring my car to you guys and him all the time thank you
1/31/2026
Joo C. VERIFIED CUSTOMER
An excellent service was provided with very speedy time!
1/31/2026
Lisa R. VERIFIED CUSTOMER
Hector was professional, knowledgeable and moved us quickly through the process of getting my car serviced. My car was serviced promptly and we were on our way. I’m a very happy customer.
1/31/2026
Noel D. VERIFIED CUSTOMER
Oscar is really great. He kept me
Informed on
Wha Thea’s going on
1/31/2026
Diane A. VERIFIED CUSTOMER
Thank you Oscar for the great help!
1/30/2026
Ramon L. VERIFIED CUSTOMER
Great job
1/30/2026
Erik D. VERIFIED CUSTOMER
Freddy was a great salesman, would recommend to anyone
1/30/2026
Margaret M. VERIFIED CUSTOMER
Kenya is wonderful. My issue is that no one corresponded with me about the belt that needed to be replaced every 7 years - good thing I came in for something else! And, I had service a week ago (strike plate replacement) and no one said anything about the belt. I came in for the recommended services so I’m disappointed to receive such a big expensive dangerous notice - thankfully before an accident! Doesn’t make me trust your service.
1/29/2026
James H. VERIFIED CUSTOMER
Well done!
1/29/2026
Presley S. VERIFIED CUSTOMER
Super helpful with my steering wheel issue and he explained everything clearly and thoroughly. Very professional!
1/29/2026
Mayra B. VERIFIED CUSTOMER
Oscar was very helpful!
1/29/2026
Claudia M. VERIFIED CUSTOMER
Excellent customer service
1/29/2026
Jessica Z. VERIFIED CUSTOMER
Thank you for making sure my car got the attention and everything fixed that it needed.
1/29/2026
Shinya K. VERIFIED CUSTOMER
Exceeded expectations! I really appreciated Theresa’s updates and great attitude!