I made a 10pm appt for oil change & Tire rotation. When I came in she quote 1 hour and half. It took 30 minutes for a shuttle to arrive, I ended up saying no to the shuttle waited another hour. 10 minutes before the 1hr & 30minute deadline. The tells me an update and tells me it’s going to take another 1hour and a half while I’m waiting ? She needs to learn how to manage time. I would NOT recommend.
8/28/2024
Mark K. VERIFIED CUSTOMER
Oscar processed my service visit well and in the expected timeframe. Thank you !
8/28/2024
Clelia M. VERIFIED CUSTOMER
Thank you
8/28/2024
Paul B. VERIFIED CUSTOMER
Friendly and helpful staff. Car was ready sooner than expected.
8/28/2024
Vicki K. VERIFIED CUSTOMER
Excellent as always! Great Team
8/28/2024
Kristen E. VERIFIED CUSTOMER
The tech removed the windshield wiper fluid cap and did not put it back on. And never said anything.
8/27/2024
Mana M. VERIFIED CUSTOMER
He is 200%
Always informing you and keeping you up to date on what's going on
He explains everything thoroughly and talks you through pricing and everything
He is truly an asset to the company
8/27/2024
Omar V. VERIFIED CUSTOMER
Very warm welcome and great energy from Matthew. Was on my work lunch dropping off my vehicle and i was able to get in and out very quickly. Hopefully matthew will help me out again on my next service ????????
8/27/2024
Adelina L. VERIFIED CUSTOMER
Erick zermeno, does a good customer service.
8/27/2024
Maria B. VERIFIED CUSTOMER
I’m so glad that you’re fixing my car but it’s one question to ask you about my car last year I take to you and year later have same service how long that happened it’s can be every year still under warranty how long is that going to last thanks
8/27/2024
Frances F. VERIFIED CUSTOMER
He is efficient,helpful,a great representative for Freeway Honds.
8/26/2024
Newport Academy. VERIFIED CUSTOMER
Excellent service, outstanding customer service.
8/26/2024
Cameron V. VERIFIED CUSTOMER
done
8/26/2024
Antonio S. VERIFIED CUSTOMER
Everything was great.Thank you all for you great service