I felt everyone left & closed up before I got my car. Some of the people still working there were wondering why it took so long for me to get my car after I had paid.
9/6/2024
Noe F. VERIFIED CUSTOMER
Excellent Service Matt! Keep up the good work
9/6/2024
Mario V. VERIFIED CUSTOMER
None at this time
9/6/2024
Jerald M. VERIFIED CUSTOMER
Good service and very helpful!
9/5/2024
Antonio R. VERIFIED CUSTOMER
Very good service
9/5/2024
Lori H. VERIFIED CUSTOMER
I drove all the way home, making various stops, with my hood unlatched. Definitely an unsafe condition. I only realized it when my alarm wouldn’t turn on after returning home from going thru the car wash!! Please double check this sort of thing before returning a vehicle to its owner. Otherwise, I appreciated the ride to and from home while my car was being repaired.
9/5/2024
Daniel/Leydi G. VERIFIED CUSTOMER
Kenya was super nice and got everything I asked for fixed ! Thank you
9/5/2024
Guadalupe V. VERIFIED CUSTOMER
I love how professional and caring she is. She listens to all your concerns and tries her best to get you the proper service in a timely manner. Best Service representative I've worked with and will keep requesting her every time I need my car services
9/5/2024
Qian Z. VERIFIED CUSTOMER
Not bad
9/5/2024
Hiriam D. VERIFIED CUSTOMER
Once you found my van keys, everything is fantastic. Much thanks. See you all on my next service
9/5/2024
Martha F. VERIFIED CUSTOMER
Hector was great to deal with. Would like him again when I return for maintenance .
9/4/2024
Ute H. VERIFIED CUSTOMER
Always perfection and the best service advisors.
9/4/2024
Crevier . VERIFIED CUSTOMER
Great service from Freeway Honda. Thank you Matt Waddington!!
9/4/2024
Sayra V. VERIFIED CUSTOMER
Friendly staff and prompt service!
9/4/2024
David Y. VERIFIED CUSTOMER
Every time I have Oscar as the agent, he says the car needs many fixes which are not true and some are not really that significant. It cost me so much when I just come in for just a simple oil change. So for that reason I am not happy with Oscar. I rather have someone else. Next time I will not accept his service.
Thanks
David
9/4/2024
Sandeep H. VERIFIED CUSTOMER
None
9/4/2024
Luis M. VERIFIED CUSTOMER
Matthew was really helpful throughout the process and provided updates when my car would be ready. He also was able to help me get a loaner car so that I could be able to pick up my kids from school since my car was still not ready and still getting service.
9/4/2024
Chaitanya T. VERIFIED CUSTOMER
Oscar is always great!
We come from cypress especially because of his service. I’ve been to few other service centers however I feel taken care every time I come to Santa Ana.
I’m not sure of the reason but the repair that was done a year ago reoccurred again. Is this a service fault or just the faulty part itself, I can’t say. Regardless, I was notified of the issue and the issue was fixed on the same day.
Thanks again!
9/3/2024
Martha O. VERIFIED CUSTOMER
????????????
9/2/2024
Chris K. VERIFIED CUSTOMER
Treated with such respect, understanding our decision making was made easy to trust n work with our Advisor Micheal .Please keep this trusting attitude with all your workers! Great job, glad I found you .
Chris n Tina