Gracias, el servicio muy bueno. La atención al cliente muy bien.
10/1/2024
Claudia G. VERIFIED CUSTOMER
I would like too see next time the before and after of the work that was done on the vehicle. It would be great . Showing the issue at first I think that is awesome but like I said I would love to see the work done afterwards cuz I can’t see the bottom of the car . Overall awesome customer service like always.
10/1/2024
Jesus V. VERIFIED CUSTOMER
Excelente Service, 100% satisfaction y guarantee.
10/1/2024
Gabriel S. VERIFIED CUSTOMER
I arrived at the dealership at around 8:30am. I waited in the waiting area until 11:35am, and nobody came to give me an update, as they’ve done both here, and at Buena Park Honda. I’m used to waiting 3-4 hours for an oil change and tire rotation, so I wasn’t alarmed.
However, when I happened to check my text messages, I saw that my car was ready at 9:35.
I waited two hours for nothing. Nobody came and spoke to me during the entire time I was waiting.
Next time, I will check my messages - but I shouldn’t need to.
On a positive note, I had requested that the Buena Park Honda windshield sticker be removed, if possible. It was removed. Thanks.
10/1/2024
Eric H. VERIFIED CUSTOMER
Usually go to Irvine Honda this was a much better experience over all
10/1/2024
Brenda B. VERIFIED CUSTOMER
The only suggestion I have is this was the first visit to your service department, and when I received the text that my car was done I didn’t know where I was suppose to go then and didn’t see my car. And because my oil change was part of my contract I didn’t think about needing to go to the cashier because I didn’t owe any money. Luckily, the service manager that met me at the car saw me and let me know that I needed sign paperwork with the cashier.
10/1/2024
Speizer J. VERIFIED CUSTOMER
Professional, prompt and friendly.
10/1/2024
Mario A. VERIFIED CUSTOMER
Muy buen servicio gracias
10/1/2024
Elliot S. VERIFIED CUSTOMER
I’ll be back in tomorrow for a separate service call. But after my oil change today (and multi-point inspection) I drove home, and when I turned on my car later in the night — I noticed I have a low-beam headlight out. I opened the hood to check to see if the cable housing had dislodged, and the baffle on the inside of my hood is loose and hanging down.
I’m sure there was a multi-point inspection completed — but these sure seem like odd things to miss if it was completed. Will follow up tomorrow.
10/1/2024
Melissa M. VERIFIED CUSTOMER
Saib is the best. He is the reason that I am loyal to Freeway Honda.
9/30/2024
Linda M. VERIFIED CUSTOMER
Well done, everyone was nice, only took a reasonable time.
9/29/2024
Edgar P. VERIFIED CUSTOMER
The experience to be the first time was excellent answered all my questions Oscar G. was very professional and we were in contact all the time he gave me updates about the vehicle all the time.
The truth is your guy’s are very good team from the beginning time the arrived to the time that I picked up my vehicle thank you Honda Team.
9/29/2024
Carol K. VERIFIED CUSTOMER
Matt took care of replacing a broken part I have been working on and ordered a new part to be taken care. I appreciated his great service.
9/29/2024
Aida L. VERIFIED CUSTOMER
Long waiting time from 8:50 in the morning to 2:30 and leaving the dealership a mile away the warning came on that the tires are low in air I could no longer return because I was already annoyed by the wait so I will have to return another day to see if they fix that problem
9/29/2024
Ceaser C. VERIFIED CUSTOMER
Was able to get in and out so that was a plus. I normally get a page with information on my battery and tire life but I did not receive one this time around. Overall though, thank you for the service. It’s always a good experience at this place and it’s good to know my Civic’s in good hands.
9/29/2024
Dinesh R. VERIFIED CUSTOMER
Great service.
9/29/2024
Carlos G. VERIFIED CUSTOMER
Kenya te atiende muy bien te ayuda en todo yo estoy muy contento con Honda servicio sus técnicos son de confianza y son muy honestos gracias por arreglar mi Crv