Adrian was very professional. Heard my concerns regarding my vehicle and he took care of it. Absolutely grateful for the service and level of professionalism.
10/30/2024
Roberto P. VERIFIED CUSTOMER
Kenya was very kind and explained to me every detail of the services my car required.
10/30/2024
Mary G. VERIFIED CUSTOMER
Matthew Waddington has overseen the repairs of my car. He is professional, pleasant to customers. He offers advice as to the items that need to be maintained and repaired. I trust his advice. My car is running smoother and I feel confident my car will last longer. He is a good communicator as well. He explains the repairs/maintenance items needed clearly and understandably. I trust Matthew.
10/30/2024
Fred E. VERIFIED CUSTOMER
Todo muy bien una excelente persona
10/30/2024
Laura G. VERIFIED CUSTOMER
Friendly staff and timely turn around
10/30/2024
Roy S. VERIFIED CUSTOMER
Perfect. Customer service outstanding!
10/30/2024
Rocio D. VERIFIED CUSTOMER
Erick was great. Very helpful and clear communication throughout the day about the status of my vehicle.
10/30/2024
Miguel S. VERIFIED CUSTOMER
Buen servicio y rapidez
10/30/2024
Richard K. VERIFIED CUSTOMER
Kenya, told me what the technician needed to do to check my AC, the approximate time it would take to check my AC. I was certain something was wrong with it. And turned out that the seals were leaking. Anyway Kenya applied the extended warranty for the problem, and it was fixed for me. Thank you Kenya Adame and Honda.
10/30/2024
Leo M. VERIFIED CUSTOMER
Erick was very professional, explained in detail the concerns he had about our Odysse, and got the job done with excellence. Will definitely look. Forward to getting his help next time.
10/30/2024
Susan R. VERIFIED CUSTOMER
You were great as usual!!
10/29/2024
Fouad H. VERIFIED CUSTOMER
Hi, the main reason to bring my car for major service to fix the "start". I agree to replace battery assuming it will fix the issue. Still had 1 year left on warranty.
Another issue raised up that it was not there before car service. The TPMS light is on. I wonder how it happened? Did it caused by tire rotation or by adding more air?
10/29/2024
Charlotte F. VERIFIED CUSTOMER
Hector was good about keeping me informed about the work that needed to be done in my vehicle.
10/29/2024
James W. VERIFIED CUSTOMER
Erick was very helpful and knowledgeable!
10/29/2024
Mary G. VERIFIED CUSTOMER
Matthew was very informative about what was to be done and the time frame that my car would be done. He arranged for my transportation home and my return to Freeway Honda so I could tend to my responsibilities. He texted me updates. He delivered on all his promises. Matthew is professional and pleasant. He makes me feel like a valued customer. I was very pleased with Matthew Waddington as my service advisor.
10/29/2024
Ryan A. VERIFIED CUSTOMER
I was disappointed with my experience. I found the service to be lacking in professionalism and respect, which made the interaction challenging. I hope improvements are made to create a more positive experience for future customers.
10/29/2024
Katherine L. VERIFIED CUSTOMER
Erick was very approachable and helpful, and answered all the questions I had. Thank you so much!
10/29/2024
Arvin/Lisette L. VERIFIED CUSTOMER
Thank you to Matthew Waddington was very helpful and willingly assisted me today.
10/29/2024
Pamela S. VERIFIED CUSTOMER
Always excellent service. Matthew got me in and out so quickly and I really appreciated it. Super customer service.