Thank you. Service was completed much quicker than expected.
6/19/2025
Moses Y. VERIFIED CUSTOMER
When I checked in, I was given a document to sign regarding the condition of my vehicle. I signed the document, and after I signed it, the person checking me in, took the document outside and told me to go to the waiting room. I knew he was gonna check the condition of my vehicle and possibly make notes on the document. I had already signed so I followed him outside instead of going to the waiting room. Sure enough he was walking around the vehicle and looking for damage which he was going to note on the document that I had already signed. I told him that this was deceptive to add information to a document that I had already verified the contents of by signing it, but he did not seem to care about my concern, as if what he was doing with standard practice at the dealership. I also asked for a copy of the document that I signed, and he discouraged me from receiving it.
6/19/2025
Telma M. VERIFIED CUSTOMER
None
6/19/2025
Trudy S. VERIFIED CUSTOMER
Even though my car needed a part that had to be ordered Erick kept me informed during the whole process. Erick is knowledgeable and courteous.
6/18/2025
Harry J. VERIFIED CUSTOMER
I am completed satisfied with my service experience with Oscar G. Moguel. He is the best at his job. Keep up with the great service.
6/18/2025
Laura E. VERIFIED CUSTOMER
Great job at Honda and great work from Erick Zermeño
6/18/2025
Tony S. VERIFIED CUSTOMER
Very professional, helful and supportive.
6/18/2025
Lucino G. VERIFIED CUSTOMER
Kenya was helpful and answered all my questions. She also went beyond to make sure I had a ride back after service was done on my car.
6/18/2025
Gerardo M. VERIFIED CUSTOMER
Matthew and team did a fantastic job at making sure the car was repaired and running to honda standards. Great Job Freeway Honda Team!
6/18/2025
Jesse H. VERIFIED CUSTOMER
Thank you for everything! Oscar was helpful and updated me while I waited for my vehicle to be fixed. Excellent service.
6/18/2025
Michael B. VERIFIED CUSTOMER
Well it took 3 hours and I arrived in morning at opening, I even loosened the valve cover locks on my wheels prior to my arriving. Other than the long wait I was satisfied that the Honda dealer techs did a good job!
6/17/2025
John W. VERIFIED CUSTOMER
The service I received is far beyond my expectations! So efficient and polite, your team has gone extra mile. Free shuttle and even offering a uber ride are unbelievable
Thank you so much!
6/17/2025
Mehmet S. VERIFIED CUSTOMER
She’s been really helpful and clear, and overall made it feel like a good day.
6/17/2025
Betty W. VERIFIED CUSTOMER
He kept in touch and was keeping me informed about the progress of my vehicle
6/17/2025
Sandy R. VERIFIED CUSTOMER
It was the first time I had come to Freeway Honda for service. Everyone was extremely welcoming, especially Teresa. She was very good answering all my questions and patient about explaining everything.I will definitely go there again for service.
6/17/2025
Kristine M. VERIFIED CUSTOMER
You didn’t reset my oil light. You don’t tell me if I need any other services done. The Toyota dealership in Tustin is better.
6/17/2025
Cindy A. VERIFIED CUSTOMER
Muchas gracias por tu servicio me sentí muy agusto la menea que me trataste.
Hasta la proxima
6/16/2025
Avideh R. VERIFIED CUSTOMER
Oscar is amazing
6/15/2025
Maria H. VERIFIED CUSTOMER
After three times bringing the Pilot it’s very upsetting
6/15/2025
Pearl W. VERIFIED CUSTOMER
I’d just communicate a bit more if there’s hiccups that’ll delay when the car is ready