Oscar was very informative and helpful during my visit. Thank you Oscar!
6/21/2025
Damian H. VERIFIED CUSTOMER
She was very helpful and kind throughout the whole interaction
6/21/2025
Cesar M. VERIFIED CUSTOMER
I noticed a few things on my car report that I had questions on and I text the service advisor, but she never texted me back in terms of how to resolve those issues. Outside of that everything else was as expected.
6/21/2025
Jimmy Y. VERIFIED CUSTOMER
Good experience
6/20/2025
Jessica/Jorge L. VERIFIED CUSTOMER
She did great. She had great customer service, friendly and knowledgeable. She told us about the shuttle service you guys have . Which I used , awesome and convenient. Keep up the great customer service
6/20/2025
Roberto B. VERIFIED CUSTOMER
Thank you my representative was the best that help me today
6/20/2025
Marina S. VERIFIED CUSTOMER
Teresa was outstanding!
6/20/2025
Daniel H. VERIFIED CUSTOMER
Buen servisio y amables y rapido gracias por todo
6/20/2025
Sharma C. VERIFIED CUSTOMER
Employee Kenya did awesome job.
I appreciate her kind service.
Thanks
6/20/2025
Dale B. VERIFIED CUSTOMER
Quick service. My yep kept me informed throughout the appointment
6/20/2025
Christian R. VERIFIED CUSTOMER
Excellent service like always with Hector.
6/20/2025
Dawn F. VERIFIED CUSTOMER
everything was top notch
6/20/2025
Bassem S. VERIFIED CUSTOMER
I would like to express a concern. It does not make sense that new, unrelated issues continue to be identified only after each individual repair is completed. It gives the impression that a comprehensive diagnostic scan may not have been performed from the beginning—something I would have expected as a standard step. This approach leads to a “repair waterfall,” where parts are replaced one after another without a full picture of what’s actually wrong, resulting in both time delays and added costs.
6/19/2025
Sapan T. VERIFIED CUSTOMER
Oscar is wonderful, and I appreciate his communication/follow-ups every service I've gotten. I'll continue to go to him for every future service.
6/19/2025
Adrian C. VERIFIED CUSTOMER
I was happy that they were able to fix the evaporator on the car. I just had a big issue though when I got my car back, everything was misplaced and Saturday. Nothing was put back how I dropped off the car what I mean everything inside the car the inside windshield window was dirty, everything that I had around the steering wheel like bracelets and just some personal items were just thrown into the side of my door. I looked in the inside of my middle part compartment, and same thing with that. Everything was a mess. Everything was misplaced, like if somebody was going through it which made me really, really upset and also whoever disconnected my charger from the car, literally disconnected it and threw it to the backseat. I was having trouble looking for my cable until I realize that they literally just tossed it on the back and how I mentioned nothing was placed back how I dropped the car off, which made me super super upset, especially knowing that I paid almost $2000. On the dashboard, I had a rose that my girlfriend gave me and when I got into my car, it was literally destroyed and the fact that you guys didn’t bother throwing it away and just having all the flower pedals were messed up really really hurt.
6/19/2025
Helen L. VERIFIED CUSTOMER
Oscar has been very attentive in understanding my needs and worries to try to solve my problem and make suggestions. Very thorough and follow up to make sure I understand. Thank you, Oscar ????
6/19/2025
Richard A. VERIFIED CUSTOMER
Kenya is my go to Gal, very dependable with great communication skills.
6/19/2025
Michael S. VERIFIED CUSTOMER
Consistent service at Freeway Honda.
6/19/2025
Jue X. VERIFIED CUSTOMER
He is very professional and thoughtful. Highly recommended
6/19/2025
Wendy G. VERIFIED CUSTOMER
Erick is a great service representative, he goes over everything and very helpful. I will continue going to Freeway Honda because of him.