As I had a prior appointment it was all very fast service and also Brandon was very friendly and he remembered my name also even though i went there after 6 months.
11/22/2020
Virginia L. VERIFIED CUSTOMER
The service given to me was excellent! Juan was very professional & kind! ????????
11/22/2020
Jaime R. VERIFIED CUSTOMER
Correction on my service representative. it was Juan Luna not Raphael. My apologies..
11/22/2020
Alejandro D. VERIFIED CUSTOMER
Service was excellent
11/22/2020
Jason D. VERIFIED CUSTOMER
Great job
11/22/2020
Cesar R. VERIFIED CUSTOMER
excellent!
11/22/2020
Manuel G. VERIFIED CUSTOMER
Your associates have been incredible (Anthony and the gentlemen at the first desk assisted me). However, I had an 11 am appointment (I believe I showed up at 11:08 am, my apologies on that) and I wasn’t assisted until 11:50 am. I had to reschedule another appointment that I had after I expected to drop off my car. The issue here isn’t the associates, it’s the overbooking. I wasn’t the only one just standing there waiting to be helped with ot by hers who I can only assume also had an appointment. Just don’t book so many appointments, especially in the middle of a pandemic, to allow a better process for everyone involved. No one likes to get their car serviced, let’s try to make it the best possible experience for everyone.
11/22/2020
Peter C. VERIFIED CUSTOMER
All of your team members are courteous and professional. From setting up my appointment to returning my car after service was completed. Anthony Sanchez was helpful in suggesting to purchase a rodent repellent to avoid engine damage as it appeared my vehicle had minimal contact. I'm always satisfied with your service. Thank you everyone!
11/22/2020
Dongxie C. VERIFIED CUSTOMER
At this time the work is not good. They did not delete the maintenance sign and after he service the tires air signal come out. I had to go back to service center again.
11/22/2020
Thomas O. VERIFIED CUSTOMER
Friendly and fast service. He was positive and professional.
11/22/2020
Bao L. VERIFIED CUSTOMER
Thanks again Brandon H.
11/22/2020
Tommie C. VERIFIED CUSTOMER
My experience with Honda on this visit was very pleasant. Joshua Martinez was helpful and accommodating. He was thorough and answered any questions that I had. He mentioned any concerns to the vehicle and his assistance was greatly appreciated. He was very friendly and upbeat. I was immediately updated and contacted when my vehicle was done as I was waiting in lobby. Thank you for good service!
11/22/2020
Roberta W. VERIFIED CUSTOMER
Thank you for servicing my car on such short notice
Everyone was very kind & helpful!
Thank you!
11/22/2020
Lara A. VERIFIED CUSTOMER
Juan was very helpful by making sure we were taken care of by communicating our need to purchase 2 hub caps for my Honda Civic LX with the Parts department and getting help to have them installed at the service department.
11/22/2020
Juliana R. VERIFIED CUSTOMER
Brandon is the best at communication and has superb customer service skills. He should be in management.
11/21/2020
Daniel C. VERIFIED CUSTOMER
Brandon did a great job as always.
11/21/2020
Ruth M. VERIFIED CUSTOMER
My service advisor was Joseph the service manager. Both times Joseph has been very helpful. Thank you.
11/21/2020
Marixa R. VERIFIED CUSTOMER
I had a multi point inspection done were the fluids were suppose to be checked. Which my windshield fluid was not filled, which makes me wonder if they even bother checking the rest.