I made an appointment for 10:40am for an oil change and I asked if they fix the squeaky door handle. I was told it would take an hour and half. They did not start service on my car until after 2 and 20 minutes and were unable to fix the door handle.
11/4/2021
Edith O. VERIFIED CUSTOMER
Joshua was fantastic. He took the time to ensure I understood everything and even showed me everything that had been done. Would recommend him to others.
11/4/2021
Robert C. VERIFIED CUSTOMER
Many Honda employees in showroom area not wearing masks. Not good!
11/3/2021
Louis Q. VERIFIED CUSTOMER
Ok
11/3/2021
Sharon M. VERIFIED CUSTOMER
Service is great very professional And very helpfulI was greeted with a smile and was informed timely in regards to my vehicle
11/3/2021
Reynaldo E. VERIFIED CUSTOMER
Amazing staff ****. He care about me and my car. Thank you!
11/3/2021
Roman T. VERIFIED CUSTOMER
The team at Honda West Covina were very courteous and helpful thank you we will be returning customers for sure. Thank you again for helping us with our vehicle
11/3/2021
Olivia W. VERIFIED CUSTOMER
Great service. Thank you.
11/3/2021
Romeo C. VERIFIED CUSTOMER
Excellent service given by Carlos.
11/3/2021
Bert T. VERIFIED CUSTOMER
Excellent service throughout the dealership.
11/3/2021
Asiya Sawda. VERIFIED CUSTOMER
Thank you Juan!!!
11/3/2021
Teng H. VERIFIED CUSTOMER
Today's service is very good. I am very satisfied. Thank you
11/3/2021
Cory B. VERIFIED CUSTOMER
Out off all my trips to NRH West Covina, this was my only bad one. I got there at 6:40 am, was the 1st car for the non appointment line. A few more cars showed up. The employee (Jasmine) passed up my vehicle and proceeded onto the other car. Jasmine then had that car pull in the lane ahead of me. Once I addressed this issue she said that she will switch the numbers on the car so mine get taken care of 1st. After waiting over an hour and a half a service rep finally got to me. The car that was put ahead of mine finished 1st as I waited another hour after that car leaving before mine was finished. Other than being lied too, the rest of my visit was great.
11/2/2021
Changping C. VERIFIED CUSTOMER
Nice service
11/2/2021
Dianne S. VERIFIED CUSTOMER
Juan gives amazing service always with a genuine smile and wanting to help. He is on time, attentive, gives fair prices and gives great service for me and my car.
11/2/2021
Josefina M. VERIFIED CUSTOMER
So gratefull
11/2/2021
Raymond C. VERIFIED CUSTOMER
Anthony Sanchez was quite helpful with information about the servicing of our Accord. He was courteous and friendly.
11/2/2021
Guadalupe G. VERIFIED CUSTOMER
Joshua is always great, fair, truthful. I will always come to him for my vehicle’s service and recommend him to others.
11/2/2021
Beverly B. VERIFIED CUSTOMER
Great Service????????
11/2/2021
Aracely A. VERIFIED CUSTOMER
Very nice costumer service that's why I always come back