Silvia Portillo was great and service was fairly quick!
2/4/2022
Diego R. VERIFIED CUSTOMER
My recent visit to Honda dealer was great because mrJoshua Martinez made every effort to address my concerns. However, my only grief is that my alignment was not done correctly since it still pulls slightly to one side. I will call service tomorrow for possible re check up.
2/4/2022
Gloria D. VERIFIED CUSTOMER
I've visited Honda several times and Joshua Martinez service was exceptional, he was very helpful, friendly, and not only explained the service I needed but showed
Samples of how the parts looked.
2/4/2022
Shanna G. VERIFIED CUSTOMER
Sylvia was very professional, kept me up on the progress of my car, and the problem I had with passing my smog test was corrected and when I left there I went to the smog test and retested and I passed which made me very happy. I bought my car at Norm Reeves West Covina in 2010, have always brought it back there for service and will continue to do so. Thank you
2/4/2022
Christian G. VERIFIED CUSTOMER
Tire replacement cost was lower compared to outside tire dealers.
2/4/2022
Jaynia Marie. VERIFIED CUSTOMER
Juan ****Luna gave excellent service! He was attentive and updated me on the timing of my vehicle’s service appropriately . I appreciate the care in his service! Thank you again!
2/4/2022
Veronica M. VERIFIED CUSTOMER
My car barely got 3 years anniversary and you wanted to charge me to look at a problem that has been happening. I didn’t go in before the 3 years anniversary because I had covid and was sick for about a month. I am unsatisfied with your service. This makes me not want to shop at Honda in the future. I hope you reconsider and look at the noise my car is making when I go fast. I am still under 36 K miles too!
2/4/2022
Loretta A. VERIFIED CUSTOMER
Juan provided great customer service and very informative about the service my car needed. I Appreciate the service the whole team provided. Thank you !
2/4/2022
Amy G. VERIFIED CUSTOMER
Service was quick and efficient! Juan was of great help!
2/4/2022
Stephen C. VERIFIED CUSTOMER
Brandon handled everything professionally.He kept me informed of the status and timeline when repairs should be completed.
2/4/2022
Paul B. VERIFIED CUSTOMER
Great updates and communication when. Vehicle is in for service.
2/4/2022
Brenda C. VERIFIED CUSTOMER
Silvia was a pleasure to deal with
2/4/2022
Natalie B. VERIFIED CUSTOMER
I’ve been there many times, but my experience with Juan today was rather different. He really went above and beyond to provide me such great service. He made sure to explain everything to me and gave me future suggestions and took care of all my concerns. Thank you Juan!
2/4/2022
Abelardo R. VERIFIED CUSTOMER
She solved a situation of miscommunication between salesperson and sales department. She was courteous and very helpful.
2/4/2022
Elizabeth U. VERIFIED CUSTOMER
Pleasant, explained what was going to be done and after what was done. Honda always gives me excellent service.
2/4/2022
John V. VERIFIED CUSTOMER
Trinity was very helpful and answered all my questions. She made it a good experience!
2/4/2022
Guadalupe G. VERIFIED CUSTOMER
Joshua is the best ever service representative
2/3/2022
Irene N. VERIFIED CUSTOMER
Javier did an exceptional job assisting me with knowing what needed to be done to my car. Great customer service!
2/3/2022
Luz C. VERIFIED CUSTOMER
Quick service!
2/3/2022
Daniel C. VERIFIED CUSTOMER
Trinity went above and beyond to take care of me during my recent visit. She help prep my visit the night before so I could leave my car and get back to work quickly. She followed up with all my questions regarding my service and recommended future services. She was very knowledgeable, polite and just provided great customer service.