Excellent customer service by Samuel Tung and Norm Reeves Honda Superstore West Covina CA
Service Department. Thanks so much...
2/3/2022
Valerie L. VERIFIED CUSTOMER
Always have great service whenever I come! Great team and staff.
2/3/2022
Albert T. VERIFIED CUSTOMER
Trinity kept me informed through out the process.
2/3/2022
Don D. VERIFIED CUSTOMER
Excellent service, service rep Joshua was extremely knowledgeable and explained the service that was performed on my cr-v
2/3/2022
Henry N. VERIFIED CUSTOMER
I took in my vehicle for a rear window repair and I went to pick it up and they did a bad job on the repair very disappointed. As I was inspecting the vehicle the Rubber Outline of the window was missing and the inside of the plastic wasn’t properly attached and sealed to the window. I had to leave my vehicle in the Honda dealership again. Thanks to the service consultant that is helping me out in my case (Valentin Frausto) I appreciate his help and time, great customer service. Service has to step up there reparation on customer vehicles.
2/3/2022
Linda D. VERIFIED CUSTOMER
I was very pleased with the attendance to my car and a reasonable wait time. Sam Tung answered all my questions
2/3/2022
Tina S. VERIFIED CUSTOMER
Josh was nice
2/3/2022
Toni S. VERIFIED CUSTOMER
Thank you to Juan for all the help and patience he provided! really went above and beyond what I would have ever expected at a dealership.
2/3/2022
Ashley S. VERIFIED CUSTOMER
Christopher Silva is a very polite service rep. I would work with him for future service needs. Thanks!
2/2/2022
Brianna W. VERIFIED CUSTOMER
Excellent service!
2/2/2022
David B. VERIFIED CUSTOMER
Work done as requested
However, would have expected brake check to be done even though I did not require a tire rotation.
2/2/2022
Gloria S. VERIFIED CUSTOMER
Awesome team
2/2/2022
Carl G. VERIFIED CUSTOMER
Joshua did a fantastic job. He was thorough and understanding. He explained my options.
2/2/2022
Joans K. VERIFIED CUSTOMER
Thank you
2/2/2022
Cindy C. VERIFIED CUSTOMER
Javier really went above and beyond to help me. I had questions about my inspection report results and he was able to explain everything and squeeze in extra fixes today so I wouldn’t need to come back to get those things fixed
2/2/2022
Marsico . VERIFIED CUSTOMER
Christopher Silva Gutierrez.
Excellent service.
Very professional and polite
On top of things.
Hope to have him again.
2/2/2022
Cynthia M. VERIFIED CUSTOMER
The new rims have scratches on it and the car was very dirty
2/2/2022
Catalina R. VERIFIED CUSTOMER
Anthony is a attentive person
But the problem with the car still not fixed
I'm disappointed because they don't take the time to really check where the vibration is coming from. I will take the car again hopefully they will find the problem this is a new car it shouldn't be having problems. I will appreciate your attention to this matter
Thank you.