Trinity is very professional and give me a very clear answer about my vehicle's problem.
I am very satisfied your service team's work.
Thank you very much ????????
5/12/2023
Winnie L. VERIFIED CUSTOMER
Excellent
5/12/2023
Christina B. VERIFIED CUSTOMER
My Appointment Time was honored and the approximate length of time for service was exact, to my surprise.
5/12/2023
Reynaldo G. VERIFIED CUSTOMER
Trini Guzmán, real helpful explaining , I like that, I like dealing with a woman better , men don’t like explaining some of them do, first time going to Honda service.
5/12/2023
Sergio C. VERIFIED CUSTOMER
My agent was Ram he was awesome! I got my oil change and everything went well.
5/12/2023
Diane R. VERIFIED CUSTOMER
All questions were answered and car was done right on time.
5/12/2023
Joel L. VERIFIED CUSTOMER
Javier did an amazing job. Showed me everything that my car needed and how it worked, and how important each thing was that needed to be fixed
5/12/2023
Ernesto A. VERIFIED CUSTOMER
Thank you for doing a excellent job on my vehicle 2019 passport
5/12/2023
Patricia S. VERIFIED CUSTOMER
It was a good experience, the service was fast and Ramblin was very helpful with the things I needed for my car.
5/11/2023
Jonathan W. VERIFIED CUSTOMER
Brian did his job but I personally feel that he went above and beyond to ensure I was taken care of while my car was being repaired and ensuring that my issue was handled thoroughly. He provided realistic timelines and didn't over promise anything. He called when a loaner was available as he said he would. I intend to continue to have my honda serviced at this location so long as Brian is there. I hope your management values your work.
5/11/2023
Jonathan W. VERIFIED CUSTOMER
Thanks Brian for your help.
5/11/2023
Mignon M. VERIFIED CUSTOMER
Great service
5/11/2023
Raymond M. VERIFIED CUSTOMER
I have been maintaining all my cars with your dealership for many years and this was the first time I received jiffy lube level service, not good.
5/11/2023
Anthony . VERIFIED CUSTOMER
Your service rep Anthony is awesome! We always ask for him, he’s very professional, attentive, courteous, and is a 100% service oriented rep.
We feel secure with him and knowing he cares about his clients and explains all to us.
Thank you for putting a professional rep to take care of us.
5/11/2023
Adolfo V. VERIFIED CUSTOMER
Awesome ????
5/11/2023
Jack D. VERIFIED CUSTOMER
My service consultant Brandon Hanson was both courteous and professional. He saw to it that the mounting on my door got fixed, explaining it was under warranty. My experience was both exceptional and timely as the routine maintenance on my car was done in no time.
5/11/2023
George F. VERIFIED CUSTOMER
Excellent
5/11/2023
Megan G. VERIFIED CUSTOMER
Thank you to Samuel Tung for providing the best service today. Our car was well taken care of and everything Samuel promised was met. We couldn’t be more satisfied.
5/11/2023
Breann G. VERIFIED CUSTOMER
Cristian was amazing! He went out of his way to help me and solve my problem. I was being difficult, yet Cristian assured me not to fret. Excellent service! I’m really glad that Honda West Covina has someone like Cristian on their team who can help.
5/11/2023
Raymond Z. VERIFIED CUSTOMER
Everyone did an excellent job. Keep up the good work.