They try to charge me extra for something that I payed on my last visit, Diego stated that it was the other guys fault and he was not longer working there, really disappointed i bought my car at this dealership and been doing all my services there as well and this is the first time that I'm not satisfied with the way it was done this time.
9/12/2023
Edwin F. VERIFIED CUSTOMER
When I picked up my car it was dirty had the plastic that is used on the chairs on the passages floor all the paper work for the work was there too everything else from the service was fine just trash in my car whe it was picked up was lo something I wanted to see
9/11/2023
Lauro N. VERIFIED CUSTOMER
Excellent customer service given to us. Thumbs up to Trinity Guzman
9/11/2023
Nancy O. VERIFIED CUSTOMER
Great service!
9/11/2023
Samuel R. VERIFIED CUSTOMER
They were great. I did not have to wait and waste my time there. Except they ran out of coffee. Over all it was good. Thank you.
9/11/2023
Frank T. VERIFIED CUSTOMER
Iam good with the service but why do I have to wait 45 minutes in line to be serviced when I have an appointment ?
9/11/2023
Sandra B. VERIFIED CUSTOMER
Associate Brian, was very helpful, and professional.
9/10/2023
Stephanie S. VERIFIED CUSTOMER
Trinity was awesome.
9/10/2023
Sebastian D. VERIFIED CUSTOMER
Jose provided excellent service.
9/10/2023
Lyna W. VERIFIED CUSTOMER
The service was good
9/10/2023
Gina H. VERIFIED CUSTOMER
Excellent customer service today. Juan Luna was a great help.
9/10/2023
Filiberto G. VERIFIED CUSTOMER
I got a call saying my warranty would cover everything. I left my car. I came back late and they had close the service center. They did not leave my keys so i had to leave without my car. The next day i came in the morning and they daid i owed full price for everything. I told them about my warranty and they said that the department for warranty was close. I had to pay to take my car and had the worse service. I wont be buying service again and wont be buying any warranties ever again.
9/10/2023
Zhihua L. VERIFIED CUSTOMER
Sean was great! Will be back again
9/10/2023
Rosemary G. VERIFIED CUSTOMER
We are a Honda family! Customer service has always been top notch!
9/10/2023
Carmen C. VERIFIED CUSTOMER
Good service
9/10/2023
Brian O. VERIFIED CUSTOMER
I have been to a few different Honda locations. I can honestly say Honda West Covina is the BEST! Juan Luna always makes sure my concerns are addressed.
9/10/2023
Ricardo R. VERIFIED CUSTOMER
Trinity was great! She was supper welcoming and helpful. She took care of my vehicle and kept me updated along the way. 5 STARS!