Javier's professionalism and attention to customer service is top notch along with his knowledge of presenting with a clear and thorough outline of the services being performed for a better understanding for the desired outcome is greatly appreciated. His coordination with the assigned mechanic for updates is a sound team collaboration.
10/11/2023
Kasie H. VERIFIED CUSTOMER
He was very kind and informative. He answered all of my questions. He ensured that I knew the amount of time the service may take and had the staff grab my car as soon as I received my paperwork! Thank you Brian for your courtesy!
10/11/2023
Joseph T. VERIFIED CUSTOMER
Yulissa was friendly, fast, and knowledgeable. She was great!
10/11/2023
Manuel M. VERIFIED CUSTOMER
Since purchasing my car I have had only one major complaint with the receptionist who didn't seem to care that my battery had died and I only had the car for 1year I was concerned and didn't want to get stranded somewhere I never heard back from anyone regarding the incident but the customer service I received on mon 10/9/2023 was exceptional ANTHONY SANCHEZ Was outstanding from the minute he walked up to my to take the keys to the end when he walked me to my car explaining the issue with my tires he was funny professional and personable I know its not a restaurant where you can ask for a certain waiter but if I can I will ask for him again
10/11/2023
Don B. VERIFIED CUSTOMER
Andrew was great !
He’s very polite, knowledgeable, and kept me informed with my card progress
10/11/2023
Nelly H. VERIFIED CUSTOMER
It was great
10/11/2023
Marsha S. VERIFIED CUSTOMER
My appt was at 1:20. I was kept in the line until after 2pm. Over 39 minutes before I was seen.
10/11/2023
Natalie J. VERIFIED CUSTOMER
Excellent customer service
10/11/2023
Helen P. VERIFIED CUSTOMER
Yulissa was great! Thanks for taking my car in last minute.
10/11/2023
Lourence G. VERIFIED CUSTOMER
Always a great service! on time promised???? they even let my car stayed overnight cuz I couldn’t pick it up the day it’s maintenance.
Sean Wong thank you for the service! Appreciated ????
10/11/2023
Bertha B. VERIFIED CUSTOMER
As always, the service was great - Trinity was helpful, knowledgeable and very friendly- I would give her a 10
10/11/2023
Diego C. VERIFIED CUSTOMER
Employee was extremely friendly and helpful with all questions and concerns.
10/11/2023
Jason D. VERIFIED CUSTOMER
Anthony Sanchez was great, very helpful
10/10/2023
Andrew M. VERIFIED CUSTOMER
Yuillisa was great
10/10/2023
Eric F. VERIFIED CUSTOMER
Great service everytime.
10/10/2023
Sirena L. VERIFIED CUSTOMER
I waited almost 3 hours for an oil change and I had an appt. I don’t understand, if coordinated correctly, how that could be possible witn an appointment.
10/10/2023
Mojtaba M. VERIFIED CUSTOMER
Andrew was my advisor, he was very very good and professional, will recommend the dealership to every body . Number 10 for great service.
10/10/2023
Kenya S. VERIFIED CUSTOMER
Hello my car need it to be detailed which it was just a regular wash. I don’t know why they didn’t have that in the computer now I have to wait for another appointment. Which is hard to do when I need to work.
10/10/2023
Cristian E. VERIFIED CUSTOMER
Javier was very helpful and this was my second time where he’s helped me and I’ve noticed he’s very detail oriented and always makes sure to get you the best deal
10/10/2023
Khris S. VERIFIED CUSTOMER
Unnecessarily waited over an hour when service was already done. Possibly a system error or service advisor error.