I appreciate the photos video in multipoint inspection and the explanation.
3/2/2024
Rafael M. VERIFIED CUSTOMER
The person who helped me was very kind.
3/2/2024
Deborah B. VERIFIED CUSTOMER
Friendly staff and so helpful. I will Highly recommend to my family and friends.
3/2/2024
Mindy L. VERIFIED CUSTOMER
Trinity was very helpful and I am happy with the services she have provided to me for today.
3/2/2024
Marlaina O. VERIFIED CUSTOMER
Great customer service, very thorough.
3/1/2024
Joel P. VERIFIED CUSTOMER
Good,delivered as expected. Keep up the good work ????
3/1/2024
Virginia B. VERIFIED CUSTOMER
Ramblin Diego, my advisor was very helpful, quick and efficient. He went above and beyond the call of duty! Customer Service is what brings back customers! Thank you!
3/1/2024
Rosemarie R. VERIFIED CUSTOMER
Always excellent Service!
Trinity is the Best! Very knowledgeable, professional & helpful with Service needs & questions.
3/1/2024
Kelly E. VERIFIED CUSTOMER
Sean provided excellent customer service. He was friendly, informative, and answered all my questions. I highly recommend Sean to any Honda customer.
3/1/2024
Veronica F. VERIFIED CUSTOMER
Sean Wong was awesome! He was very courteous, friendly and informative!!
3/1/2024
Patricia S. VERIFIED CUSTOMER
Always receive great service. Very friendly and courteous staff. Extremely helpful customer service.
3/1/2024
Haiyan H. VERIFIED CUSTOMER
The navigation often disconnects in the middle of the road, or often fails to connect. After repairs on Monday, it is still the same. I have changed many USB cables, but it still doesn't work. Why?
3/1/2024
Joshua D. VERIFIED CUSTOMER
Ramblin was great once again. He always provides great customer service. He gives updates as to what is going on with the car and when the car should be finished. He definitely goes above and beyond.
3/1/2024
Maria B. VERIFIED CUSTOMER
Explained the steering wheel correction that was done - and I appreciate the form showing the before/after numbers. :-)
I had never heard of that as a part of alignment issues. (had hit a pothole recently)
3/1/2024
Louis P. VERIFIED CUSTOMER
Valerie was very knowledgeable and a delight to work with
3/1/2024
Lilian F. VERIFIED CUSTOMER
I’m happy with everyone who’s been helping us all through the years since 1998? Thank you for your excellent service everytime. I couldn’t be happier to be part of the West Covina Honda Family.??????
3/1/2024
Esther S. VERIFIED CUSTOMER
Good service thanks
3/1/2024
Marianne V. VERIFIED CUSTOMER
There are minor defects on the car, calling and looking for the right person to discuss about it is difficult to do.
You never get an update on things, you call to ask for an update and the person who answers the other line sounds irritated. Up til now, there’s no update on the status of the supposedly repair
In short, very bad after sales service
3/1/2024
Sherry W. VERIFIED CUSTOMER
My experience was great at Norm Reeves on February 28th and February 29th. Yulissa was also great. She was kind and professional and explained everything that was needed to be done to my car. She was a joy to work with
Sherry W