Although the software was updated on my vehicle, the problem with multiple lights displaying on my dashboard hasn’t gone away. I purposefully scheduled the appointment on a day off so I could take care of the issue, and I was assured it was taken care of. I even asked for a comprehensive multi-point inspection (thinking it was more involved than the typical MPI, but I was informed otherwise.
Additionally, after the rep calls to let you know when the vehicle is ready, he takes off for lunch. This was the second time he did this, and then another rep had to complete the process.
4/4/2024
Ravi N. VERIFIED CUSTOMER
After my this service my vehicle start some vibration
4/4/2024
Adelina D. VERIFIED CUSTOMER
Everyone was very helpful and courteous.
4/4/2024
Malini S. VERIFIED CUSTOMER
I only got oil change done cause dealer prices are always high, for items like tires and alignment they were recommending! I prefer to shop around as this is 2nd set of tires and my CRV only has 50,000 miles only!
Being self employed we watch our budget & prices.
If there was room room to negotiate then I didn’t .
4/4/2024
Sheila T. VERIFIED CUSTOMER
Yulissa is very professional and knowledgeable
4/4/2024
Thura P. VERIFIED CUSTOMER
Great job
4/4/2024
Stella N. VERIFIED CUSTOMER
Always great service
4/4/2024
Raymond B. VERIFIED CUSTOMER
Very organized and fast service.
4/4/2024
Gabriel V. VERIFIED CUSTOMER
Trinity was great very professional and courteous great girl
4/4/2024
Raymond Z. VERIFIED CUSTOMER
Everyone did there job very well, keep up the good work.
4/4/2024
Bernadette M. VERIFIED CUSTOMER
The dealer was ready to give me my car back saying they could not see a problem. Essentially, I had to drive my car and return when it acts up again. Not very efficient nor desired. I had to tell the dealer what to do to replicate the problem. Ah, now they have a diagnosis- $1,760 fuel injection replacement. I still had to pay the diagnostic fee althoughl I had to give them the lead and pay for a diagnosis in which they found none?
4/3/2024
Gloria S. VERIFIED CUSTOMER
Always good service
4/3/2024
Jimmy F. VERIFIED CUSTOMER
Javier Lopez is one of a kind. He’s always very polite and helps me everytime I come in. Grateful that he makes the transition of coming to get my car serviced very smooth!
4/3/2024
John J. VERIFIED CUSTOMER
Excellent service ad quick
4/3/2024
Jailene P. VERIFIED CUSTOMER
My technician was great, helpful, and respectful! Had a great personality even at 7 in the morning! Thank you
4/3/2024
Kristen S. VERIFIED CUSTOMER
Everyone is always so nice and helpful at this location!
4/3/2024
Mac M. VERIFIED CUSTOMER
The greater told me probably after 12 then they said Eend of business then had to get an Uber back to my house 38 dollars - I call three times to get a time.
Then you call me to tell me you will not honor the warranty on my battery which was clearly under warranty
4/3/2024
Jesus C. VERIFIED CUSTOMER
Trinity did a great job and having the loaner while my car was repaired was great.