Was told my car would be done by 12:30 ish, no call or text from Alex! I called 3 times and still no call back. I finally called at 3:30 (4 1/2 hours) and service told me they were working on my car. My appt was for 11 am
12/1/2024
Eric H. VERIFIED CUSTOMER
My vehicles software update took 2 hours because "the wifi is slow" According to my service advisor. While I informed them that it was fine, I would expect Honda to provide their staff with adequate internet access in ALL parts of the building. Further, you (honda) should provide areas for waiting customers to charge their devices (laptop, cell phone) so that they can work;take notes from Penske Honda in Ontario
12/1/2024
Kyle O. VERIFIED CUSTOMER
Very fast and professional. Especially for it being my first time
12/1/2024
Maribel M. VERIFIED CUSTOMER
Great system and great service Honda team
Thank you
12/1/2024
Laisha V. VERIFIED CUSTOMER
Thank you for delivering an outstanding service. I appreciate your time and patience
11/30/2024
William L. VERIFIED CUSTOMER
Jessica Barajas made my experience better than it usually is.
11/30/2024
Wesley A. VERIFIED CUSTOMER
Ram is a good man!I love this dealer because of ram!
11/30/2024
Clarissa M. VERIFIED CUSTOMER
Javier had excellent customer service.
11/30/2024
Shaila R. VERIFIED CUSTOMER
Anthony Sanchez is excellent 10/10
11/30/2024
Frank P. VERIFIED CUSTOMER
Thanks for all service from Trinity Guzman.
11/30/2024
Pablo D. VERIFIED CUSTOMER
It was a great experience. Sean made the experience simple and smooth!
11/30/2024
Pablo S. VERIFIED CUSTOMER
Excellent service from Manuel
11/30/2024
Natalie S. VERIFIED CUSTOMER
Manuel was great!!
11/30/2024
Anthony E. VERIFIED CUSTOMER
She did an amazing job. She made sure I was aware that my warranty was expiring which I wasn't and do want to extend so she saved my hide she is great and so helpful made sure I was taken care of like family
11/30/2024
Maile J. VERIFIED CUSTOMER
Everytime I go to Norm Reeves West Covina. I always receive excellent service.