Customer service provided by Nicole was great and the service was done quickly.
4/1/2025
Allan L. VERIFIED CUSTOMER
Thanks.
4/1/2025
Dan B. VERIFIED CUSTOMER
All went smoothly. Thank you!
4/1/2025
Johannes L. VERIFIED CUSTOMER
Great service from Ram????
4/1/2025
Angelica N. VERIFIED CUSTOMER
Excellent
4/1/2025
Brittney R. VERIFIED CUSTOMER
Great service as always!
4/1/2025
James T. VERIFIED CUSTOMER
- I did not have an appointment but was able to drop off my vehicle at 7:15 am. I called multiple times throughout the day to speak to someone about the issue my vehicle was having . I kept being told that someone would call me right back. No one did. I finally connected with someone at 4:40 or so. By then, it was too late to address my vehicle’s problem that same day. I needed my vehicle at 6:00 the following morning.
- my vehicle was fixed the following day. Unfortunately, there’s now a rattling sound, which appeared the day I picked up the vehicle. Thought the vehicle was making the sound due to new brakes.However, I now think something was left loose. I’ll have to take it back so the problem caused by the technician can be fixed. This is an inconvenience.
4/1/2025
Betty V. VERIFIED CUSTOMER
I went in for road collision mitigation system problem ,, active cruise problem road road departure migration problem never got fixed won’t go to you guy any more said I needed tires left your place bought went and bought 2 new ties still coming up now I will take it somewhere else
3/31/2025
Catherine Y. VERIFIED CUSTOMER
Valerie M. was friendly, pleasant , efficient & detailed in her explanation of recommended Services.
3/31/2025
Betty D. VERIFIED CUSTOMER
I really appreciated the texting process.
3/31/2025
Ernest L. VERIFIED CUSTOMER
Great service as always.
3/31/2025
Diem N. VERIFIED CUSTOMER
Very good service.
3/31/2025
Steven D. VERIFIED CUSTOMER
Trinity is always great.
3/31/2025
Tony N. VERIFIED CUSTOMER
I had a fantastic experience at Norm Reeves Honda West Covina! My service advisor, Rambian Diego, was excellent—very professional and thorough. I really appreciated the video inspection, which gave me a clear view of what was going on with my vehicle.
As always, the shuttle ride with Antonio was a pleasure. He’s friendly, reliable, and makes the ride enjoyable.
Great service from start to finish
3/31/2025
Cesar T. VERIFIED CUSTOMER
Good service and professional staff. And direct to the point. Thank you very much
3/31/2025
Derrick G. VERIFIED CUSTOMER
Very courteous great service
3/31/2025
Ricardo R. VERIFIED CUSTOMER
Nancy was excellent. She went above and beyond to make sure my car was token care of. She provided me with updates throughout the entire time. I wish all other service advisors were as good as she is was. Thank you Nancy! Give this girl a raise!!!
3/31/2025
Daniel J. VERIFIED CUSTOMER
Valerie was amazing..
3/31/2025
Adnan A. VERIFIED CUSTOMER
My driver side window has been acting since I took the vehicle for oil change. Makes noise when I put down the window
3/31/2025
Oziel P. VERIFIED CUSTOMER
A Very professional service was performed by Honda Representative.