Genaro did an amazing job supporting and helping me out with my situation. He took the time to explained everything in detail for me and was able to explore all options for me financially.
5/31/2026
Emmel G. VERIFIED CUSTOMER
Andrew Sharma is so nice and help understand more about having my car serviced. ????????
5/31/2026
Gina H. VERIFIED CUSTOMER
Excellent service as always
5/31/2026
Erik V. VERIFIED CUSTOMER
It was excellent
5/31/2026
Norma R. VERIFIED CUSTOMER
I was happy with the service the only thing I think you can improve is the check in if you have an appt. It took a long time. But was happy with everything else. Thank you.
5/31/2026
Don D. VERIFIED CUSTOMER
On the paperwork is says replace defective transmission mount,is this a Honda problem or is it the owner problem?
5/30/2026
Michael K. VERIFIED CUSTOMER
David Ochoa provided exceptional service as always. I didn't have a scheduled appointment but he was able to get my tire serviced quickly this morning. I felt he went beyond the call of duty. Thank you David!
5/30/2026
Julia C. VERIFIED CUSTOMER
Valerie provided the best service. This is the second time she’s assisted me in getting my car serviced. Both times she provided great service. I appreciate her taking the time to explain each recommended service and helped me decide what is critical and should be completed as soon as possible.
5/30/2026
Leticia D. VERIFIED CUSTOMER
Took 2 hours for an oil change. Parts department was very helpful with my replacement clips and service person was very helpful with putting clips back in my engine cover that was loose
5/30/2026
Norma V. VERIFIED CUSTOMER
Samuel was very kind and helpful.He is truly an asset to Norm Reeves Honda. While I was there he sacrificed his lunch to help his customers. Im very grateful.He is a dedicated employee
5/30/2026
Sandra E. VERIFIED CUSTOMER
Sevice is not great, reps just want uip out the door. I am going to look else where for sevice
5/30/2026
Barbara A. VERIFIED CUSTOMER
Andrew my advisor was very helpful and also answered my questions. Very attend. Thanks Honda owner.
5/30/2026
Arnulfo R. VERIFIED CUSTOMER
Sam is customer focus
5/30/2026
Damian C. VERIFIED CUSTOMER
Everything was great. Adrain was very helpful.
5/29/2026
Pedro H. VERIFIED CUSTOMER
Thanks for your good care and service
Good worker Martin ????????
5/29/2026
Maria A. VERIFIED CUSTOMER
Very, very pleased with the service provided from the team from the Honda dealership from West Covina.
5/29/2026
Cheyanne Y. VERIFIED CUSTOMER
Amazing service like always! I always go back to this dealership no matter where I’m at.
5/29/2026
Omar R. VERIFIED CUSTOMER
I took the vehicle for a second opinion after you guys check it and the other shop showed me on the screen that it did NOT need an alignment. Your service team told me it needed an alignment. The other shop showed me the numbers where it was at and the sensor where all green. Disappointed an hesitant of taking it to you guys.
5/29/2026
May B. VERIFIED CUSTOMER
Great service
5/29/2026
Tony R. VERIFIED CUSTOMER
I bought a 2016 pilot elite "certified pre-owned" January 2026, and the paint adhesion has an issue and is coming off the roof of the car. Service said they would not do a goodwill service.they said they contacted Corp., but they only called the warenty dept. That's not corporate. Lies!