Brandon is one of the very best Customer Service employees that has helped us with car service requirements. Throughout our Experience Brandon kept us up to date with status and continually checked that things were proceeding on schedule. We intend to request he be assigned to our case next time we are in for Service.
9/18/2020
Thelma C. VERIFIED CUSTOMER
I had bring my car to the service dept. Three times and still not fixed. I bring the car to replace the Started no engine lights on; since then the light motor is on. I have to loose 3 days of work for that.real bad service all total special from Paul Phan. A $900+ just for the started besides is over charge the Service was bad.
9/18/2020
Hendra H. VERIFIED CUSTOMER
Great experience with Joshua Martinez
9/18/2020
Patricia S. VERIFIED CUSTOMER
Samuel provided the best service I have ever received since I started bringing my Honda Accord into your dealership.
9/18/2020
Tara F. VERIFIED CUSTOMER
Sam is informative and patient. Thanks a lot for his professional service, will come back again for service.
9/18/2020
Hanh V. VERIFIED CUSTOMER
Services at Norm Reeves Honda superstore in West Covina is excellent. I bought my first car here so I want to come back for my car maintenance. Joshua Martinez was my advisor today. He did a very good job in providing and explaining everything for me. He’s also friendly and nice. Another person who helped me with some last steps before I picked up my car was Samuel Tung, he was good too. Thank you for your service today!!!
9/18/2020
Djuliadi H. VERIFIED CUSTOMER
Trinity Guzman, she is awesome!
9/18/2020
Brook G. VERIFIED CUSTOMER
Very helpful very friendly very efficient
9/18/2020
Daniel R. VERIFIED CUSTOMER
Brandon and his team resolve my problem in a timely manner. I happy now to drive my Honda! Thank you!
9/18/2020
Saira P. VERIFIED CUSTOMER
I was really pleased with Gabriela's customer service skills she was really nice and explained every well every question I had.
9/18/2020
Debbie C. VERIFIED CUSTOMER
Juan was very professional. He made sure everything was in order.
Thanks Juan!!
9/18/2020
Louis Z. VERIFIED CUSTOMER
Paul was very professional and on point. He ensured that I understood the issues and my options regi my car.
9/18/2020
Jim P. VERIFIED CUSTOMER
Gabby and Josh were outstanding
9/18/2020
Laura T. VERIFIED CUSTOMER
Gabriela Dominguez is the first rep that made me feel like I can trust the service honda provides. She was thorough in answering questions and if she didn't know she found out. She didn't pressure to sell unnecessary service. I truly enjoyed this service this time around. When the expected time for my car wasn't met she found me and let me know it would take longer. Truly appreciated the respect for time. Thank you Gabriela Dominguez.
9/18/2020
Minadel L. VERIFIED CUSTOMER
Trinity is Awesome
9/18/2020
Larry O. VERIFIED CUSTOMER
More rental car options, a little less wait times from sitting in the car, to be helped and then finishing the process
9/18/2020
Linda L. VERIFIED CUSTOMER
Samuel was perfect...everything went even better than expected..hope it happens again. He's a diligent worker!
9/17/2020
Stephanie S. VERIFIED CUSTOMER
Brandon H. is such a good worker and well trained costumer service