When I dropped off my truck Kevin was at lunch; so I never met him.
5/4/2023
Amera R. VERIFIED CUSTOMER
Paul has great customer service! I was very satisfied with my visit today.
5/4/2023
Michael W. VERIFIED CUSTOMER
Chris Elliott is an outstanding representative of MKB. MKB's mission of service to the automotive community is maintained at high standards by the daily actions of Chris Elliott. I appreciate his direct and timely response to my requests for service delivering outstanding results. I fully realize he is doing his job, however I say unequivocally that it is the way he does the job that sets him apart. His conduct and actions promote MKB's goal of high standards of service. "Promote him Now" Michael B. Watson
5/3/2023
Ruben R. VERIFIED CUSTOMER
Luis was awesome great customer service very helpful answered all questions and even showed me the new 2023 GMC canyon Denali
5/3/2023
Bita'S Fashion. VERIFIED CUSTOMER
Very trustworthy and excellent service highly recommended
5/3/2023
Wayne B. VERIFIED CUSTOMER
He is by far my favorite service provider
5/3/2023
Frederick S. VERIFIED CUSTOMER
Ms. Kathleen Farris was very helpful, knowledgeable and friendly …
5/3/2023
Roy S. VERIFIED CUSTOMER
Thanks Oscar
5/3/2023
Randy D. VERIFIED CUSTOMER
Kevin Knepper is the reason I get my truck serviced at MKB.
5/3/2023
Gerald H. VERIFIED CUSTOMER
No comment
5/2/2023
Kristina K. VERIFIED CUSTOMER
Oscar was so kind and helpful. Overall a great experience.
5/2/2023
Cindy G. VERIFIED CUSTOMER
He is the best!!!!!
4/30/2023
Juan A. VERIFIED CUSTOMER
Luis Castelan have a great costumer service and very polite and nice person congratulations for having him in your team ????????????????????????
4/30/2023
Dana G. VERIFIED CUSTOMER
We have been clients MKB for several years now. We were thoroughly disappointed in our service and the response to our concerns. We scheduled a 75,000 mile service which was not performed. According to MKB we denied this service when we arrived. Why would we do that ? We scheduled that to be done. So we received an oil change and tire rotation. What we did do is decline the brake service that is needed. Because we can get it done for half the price elsewhere. So why did an oil change and rotation take 4 hours to complete. We thought the inspection was performed for four hours. Again, we were told we denied service which makes absolutely no sense. Then three days later miraculously our engine light came on and we were told a code came up and they won’t service the vehicle is inspected for another $200. Come to find out we just needed an air filter. This is how you treat loyal clients ? We drive over 30 miles to MKB. Never again.
4/30/2023
Susan B. VERIFIED CUSTOMER
Awesome customer service! Alicia kept in contact with me to make sure I was kept up to date, arranged a rental car for me and completely the service in one day! She will be by go to for all future service needs. Thank you Alicia for making this a positive experience. Your excellent service is much appreciated ??
4/29/2023
Tamara M. VERIFIED CUSTOMER
Oscar is a very polite thoughtful and thorough service employee. He put me at ease and went the extra mile by keeping me informed every step of the way with what was being done to my vehicle. Thank you so much Oscar.
4/29/2023
Rosa U. VERIFIED CUSTOMER
Very professional
4/29/2023
Kenny K. VERIFIED CUSTOMER
Kathleen and Sean in the past have been outstanding