Better communication with the customer, let customer know how everthimg about vehicle any know scratches and what the team did to give the best detailing.One or two, walk around.
2/10/2021
Terry K. VERIFIED CUSTOMER
Jared makes getting service a breeze with no hassle. I appreciate that.
2/10/2021
Jessica R. VERIFIED CUSTOMER
Sean and his team are AWESOME and very professional. Thanks Sean and Team!!!!
2/9/2021
Kenneth T. VERIFIED CUSTOMER
She is a jewel, great personality and provide great service.
2/9/2021
Andrew B. VERIFIED CUSTOMER
Melanie is super helpful! She made my visit and prior visits easy! I'll come back .
2/9/2021
Charles G. VERIFIED CUSTOMER
Stayed on the problems until they were fixed!
2/9/2021
Olga V. VERIFIED CUSTOMER
Overall a great experience. Thank you Jared.
2/7/2021
Rapheal W. VERIFIED CUSTOMER
Melanie Crio was outstanding, professional, courteous and very knowledgeable. My experience once in person at the service center was also excellent. However it was exceedingly difficult to make an appointment. It took 3 days of chatting and calling to get a return phone call and following the discussion the agent was suppose to call me back in 30 minutes to confirm a date once I had my schedule. Unfortunately I did not receive the return phone call. The phone system is having challenges as I could only reach the receptionist and every time I was transferred it would hold a few seconds then hang up. I finally just drove in and dropped off my vehicle.
2/6/2021
Desi B. VERIFIED CUSTOMER
100% satisfied with the excellent professional help from your Assistant Service Manager Robert Congdon
2/6/2021
MARILYN W. VERIFIED CUSTOMER
Kevin was great. Efficient, helpful and friendly.
2/6/2021
Laurel W. VERIFIED CUSTOMER
Kevin Knepper is a true professional. You can tell he takes pride in his work and his company. Job well done!
2/6/2021
WILLIE M. VERIFIED CUSTOMER
As always. Our trust and
Confident again was completed
Again! Thank you. One and all
2/5/2021
Joni M. VERIFIED CUSTOMER
Only recommendation is that you get more phone help. Circuits were all busy much of the time 2 days in a row. Auto texts are confusing and inaccurate.
2/5/2021
Zenaida D. VERIFIED CUSTOMER
He is amazing kind and I can feel he loves what he is doing.
Really good customer services.
2/5/2021
Madonna K. VERIFIED CUSTOMER
Went the extra mile to help with my questions
2/5/2021
Isabella Or. VERIFIED CUSTOMER
Rob always gets it done, Rey professional I love to have him as our advisor.
2/5/2021
Eric C. VERIFIED CUSTOMER
Melanie was great. She answered all my questions.
2/5/2021
Peter C. VERIFIED CUSTOMER
Kevin did a great job getting me in for my appointment and finalizing things.I will request Kevin to be my service advisor the next time I visit Marvin K. Brown.
2/5/2021
C H. VERIFIED CUSTOMER
Kevin Knepper is the BEST
2/4/2021
Dhs-Ice Opr. VERIFIED CUSTOMER
Melanie Ciro was excellent. Awesome service provided by her and extremely professional.