To be honest, I have not been happy with my last couple of services at this location. When I picked my vehicle up after having recall work done in March, my vehicle was torn apart. I picked it up an hour after service center closed, and it was left unlocked in parking lot.
I was apprehensive to bring it back to Coon Rapids site. Matthew gave me an honest list of what needed to be done with my vehicle. It was $600 instead of $6000 dollars which the last tech said needed to be done.
Same site, different tech? I don't know if they work on commission, but I appreciate Matthew and am planning on having the $600 in service work done.
4/23/2025
Cecilia U. VERIFIED CUSTOMER
I like the good service thank you very much ????
4/23/2025
Gary L. VERIFIED CUSTOMER
Could you please put a small table and chairs outside so we can sit outside while service is being performed on our vehicles.
4/23/2025
Robert H. VERIFIED CUSTOMER
Chad did an excellent job servicing my Honda Pilot. He explained what needed to be done and kept me informed of progress during the process. Chad is professional, knowledgeable and I trust him to take care of all of my Honda service needs. Chad is top notch!!
4/23/2025
Nicole M. VERIFIED CUSTOMER
Very friendly and efficient!
4/23/2025
Abel L. VERIFIED CUSTOMER
Got in immediately per the appointment.
Fast service turn around.
No issues.
Responsive service advisors. Informed of
The status of work in progress.
Very satisfied.
4/23/2025
Carla N. VERIFIED CUSTOMER
I appreciated the super fast and easy check in and pick up processes!
4/22/2025
Alexander K. VERIFIED CUSTOMER
Great service.
4/22/2025
Daniel S. VERIFIED CUSTOMER
I was very pleased with the services provided.
4/22/2025
George H. VERIFIED CUSTOMER
3hrd service, get with in
4/22/2025
Chris K. VERIFIED CUSTOMER
Matthew was excellent! Explained everything perfectly. Looking forward to working with him in the future.
4/22/2025
Patrica B. VERIFIED CUSTOMER
Everything was great!
4/22/2025
Ricky M. VERIFIED CUSTOMER
Very efficient service & respectful staff.
4/22/2025
Sylvia B. VERIFIED CUSTOMER
Good communication skills
And friendly
4/22/2025
Joseph R. VERIFIED CUSTOMER
Working with Shawn was a great experience. Work was done in about 90 minutes given the fact didn’t have an appointment.
Thank you for being so accommodating.
Joe
4/22/2025
Daniel L. VERIFIED CUSTOMER
Awesome experience again, Michaels great was happy to see he was helping me again
4/21/2025
Jack G. VERIFIED CUSTOMER
My service representative was terrific! The service and environment was excellent. Thanks for the great service. Jack
4/20/2025
Haadiya N. VERIFIED CUSTOMER
Shawn fixed up everything I needed and even more. He fixed up issues I didn’t even know were there without me asking. I initially came in for some leakage issues but Shawn did a full inspection, fixed up everything that needed touching up, and made sure it was all covered by the warranty. Thank you!