Good communication, smooth and and out. Car looked good when I picked it up.
6/7/2025
Ann H. VERIFIED CUSTOMER
Blong was great! Oil change done in under an hour. Blong showed me how to hear texted sent to my phone while driving. Thank you!
6/7/2025
Annie M. VERIFIED CUSTOMER
Super fast service and Matthew was super nice and did what he could to help me. I’ve never been to this location but I definitely will be back.
6/7/2025
Cynthina B. VERIFIED CUSTOMER
Shawn was very professional and very courteous. I really appreciated his help getting my car in and having the recall of my car fixed.
6/7/2025
James H. VERIFIED CUSTOMER
The service experience I had was what I expected. Thank you!
6/6/2025
Teresa A. VERIFIED CUSTOMER
I was extremely pleased that Matthew asked me if he could also do my recall on my truck! You see when I called to schedule my oil/filter change and recall I ended up with not being able to schedule both of them at the same time. In fact, the recall appointment that was scheduled was seven weeks after my oil/filter appointment.
Matthew provided great customer service!
6/6/2025
Roger G. VERIFIED CUSTOMER
Very courteous
6/6/2025
Claudia M. VERIFIED CUSTOMER
Great job and staff!!!!!
6/6/2025
Danele H. VERIFIED CUSTOMER
Shawn was absolutely amazing! Great attitude and smile. I will do business with him again. Also, thank you Rapids Honda for working on salvage title vehicles. Brookdale can **** a weenie❤️ I was very disappointed when I went for my appointment and they said they couldn’t fix my vehicle.
6/5/2025
Charlene G. VERIFIED CUSTOMER
Michael was very friendly and answered any questions I had.
6/5/2025
Susan R. VERIFIED CUSTOMER
Reasons I like Rapids Honda:
*friendly atmosphere
*courteous and helpful staff
*cleanliness everywhere
*knowledgeable staff, and they remember me every time I make a trip there!
*they care
6/5/2025
Gary K. VERIFIED CUSTOMER
Great quick service
6/5/2025
Akosua A. VERIFIED CUSTOMER
Thank you Drew for getting it done within the time frame you proposed.
6/5/2025
Bridget F. VERIFIED CUSTOMER
Michael was super helpful and prompt. 10 out of 10 for service.
6/5/2025
Mark L. VERIFIED CUSTOMER
Not exactly the quickest at responded to a question I had through text, message or returning a phone call. But eventually got a response about if something was serviced on my car. Had to ask an employee I know that works there if something was done before I got a response.
6/5/2025
David K. VERIFIED CUSTOMER
Chad was friendly and did fine and deserves full credit for having good communication skills
The people I would really like to think are your mechanics who did the requested work quickly and professionally
So don’t forget them either because Chad faces the customer but the mechanics deal with the cars and that’s what counts
6/5/2025
Marian O. VERIFIED CUSTOMER
Very satisfied with the check up
6/5/2025
Robert H. VERIFIED CUSTOMER
Took longer than hoped, but happy that the issues were fixed right the first time. Matt kept me notified as to what was happening everyday which is what i liked allot.