I appreciate all the workers at Rapids Honda they make a good team !I appreciate the friendly voice that answered the phone to take appointments to the friendly greeting when I came to drop my car off. They were very patient explaining what my car needed for service and was done in timely manner. It was my birthday that day I had my car serviced and was able to have my car took care of and have rest of the day. Thank you everyone !
8/23/2025
Kim And. VERIFIED CUSTOMER
Very Efficient
8/23/2025
Bruce K. VERIFIED CUSTOMER
Matt is first class. Great guy.
8/23/2025
Ann C. VERIFIED CUSTOMER
Drew was knowledgeable and efficient with my appointment. He was very courteous and Friendly! He provided excellent customer service.
8/23/2025
Bettina C. VERIFIED CUSTOMER
Your estimates for any future work on my truck are quite high, so I will be comparing the cost with other mechanics.
8/22/2025
Michele Y. VERIFIED CUSTOMER
The team that cleaned the inside of my car and cleaned the windows did a great job!
8/22/2025
Ellen G. VERIFIED CUSTOMER
Terrible customer service. Stood and waited for any of the 4 service technicians to notice me and check me in ...... One of them taking to another employee about where they are going to college, who are their roommates, etc .. One of the other ones just walking around..... There are two other Honda dealerships where I have gotten my service done. In both cases, someone came out to the car immediately to check me in, take the mileage, check the exterior, confirm what service I was getting that day. Not at Rapids Honda
8/22/2025
Steve D. VERIFIED CUSTOMER
Drew was very helpful and getting my warranty covered and with giving me a loaner car while I waited. Very professional, and very helpful and a pleasure to work with
8/22/2025
Deann C. VERIFIED CUSTOMER
Chad is always helpful. Today’s service was completed in a timely manner and Chad kept me informed throughout the process
8/22/2025
Thomas H. VERIFIED CUSTOMER
OK
8/22/2025
Hibo S. VERIFIED CUSTOMER
Removed filters now their a noise comming from my ac I was gonna change them soon
8/22/2025
Patrick C. VERIFIED CUSTOMER
I now know what I need to know. Also got the fuel pump recall done.
8/22/2025
Tim W. VERIFIED CUSTOMER
Did a great job getting me in and out. He knew I was on a tight schedule and I was able to get to my next appointment in sufficient time
8/21/2025
Jacqueline B. VERIFIED CUSTOMER
They always do a great job.
8/21/2025
David J. VERIFIED CUSTOMER
Matthew takes good care of me and our Passport
8/21/2025
Brian G. VERIFIED CUSTOMER
Did a very good job explaining to me what was going on with the visit since it was my first time doing this. Very good service and will definitely be back for the next visit
8/21/2025
Matthew R. VERIFIED CUSTOMER
Couldn't ask for better.
8/21/2025
Rick H. VERIFIED CUSTOMER
Mr. Wirig is the epitome of professionalism. Give that man a raise before I hire him away from you!