With the price car owners pay for maintenance services, to hit us with a credit card fee demonstrates really bad business judgement. Jaw dropping
maintenance fees then one more jab, is a slap in the face. The service manager was fine, whatever executive made the stupid decision about the credit card fee should be questioned.
4/15/2026
Paige W. VERIFIED CUSTOMER
Michael Estrada was kind and helpful! Would recommend
4/15/2026
Christian M. VERIFIED CUSTOMER
Matthew Wirig was awesome to work with; honestly, my best experience with Rapids Honda service so far! He was knowledgeable, transparent, and kept me up to date on the status of my service. He did a great job!
4/15/2026
Steven M. VERIFIED CUSTOMER
The service and team here is awesome!
4/14/2026
Jaclyn T. VERIFIED CUSTOMER
I have brought both my vehicles in for service and each time Matthew has gone above and beyond what I expected. He was able to fix the issues I had, gave me sound advice going forward and generally listened and cared that everything I had a problem with he addressed and took care of. I will always ask for Matthew when the need arises. What an asset to your company!
4/14/2026
Ronnie S. VERIFIED CUSTOMER
The exterior trim around the front window has white spots on it and we’re not able to clean them. I was not happy about that. But I like other aspects of the car. I will correct the problem myself. I like the car , I like salesperson ( she had good knowledge of the car) and was very professional.
4/12/2026
Carrie B. VERIFIED CUSTOMER
I was waiting inside rapids Honda waiting on my car. I let him know that. I got a text saying my car was done. It was probably another half hour after that and then he called me to tell me my car was done. I felt like it was not personal.
4/12/2026
Peter T. VERIFIED CUSTOMER
Matthew is awesome. My wife and I take both of our cars to him and he's been great to work with.
4/12/2026
Nicholas C. VERIFIED CUSTOMER
Always a wonderful job done by the coon rapids team always plan on coming back for services that are needed done.
4/12/2026
Lawrence/Julie F. VERIFIED CUSTOMER
I appreciate how Blong answered all my questions.
4/11/2026
Scott J. VERIFIED CUSTOMER
Matthew did a great job of communicaating with me regarding the diagnostics on my car.
4/11/2026
Bonnie W. VERIFIED CUSTOMER
Friendly helpful service for my car. Thank you!
4/10/2026
Davis J. VERIFIED CUSTOMER
He was great, very courteous and knowledgeable
4/10/2026
Yoko B. VERIFIED CUSTOMER
Mikey was extremely helpful in addressing all of my concerns about my car. He took the time to answer every question thoroughly, and I’m completely satisfied with both his explanations and the overall experience.
4/10/2026
Lori C. VERIFIED CUSTOMER
I was told a different price over the phone for a new fob than what they charged me after it was done. They should have mentioned that there was an additional charge for the programming.
4/10/2026
Annelise B. VERIFIED CUSTOMER
10/10
4/10/2026
Shawn B. VERIFIED CUSTOMER
It took longer than expected but I concentrated on my deep breathing exercises.
4/10/2026
David P. VERIFIED CUSTOMER
Michael was very helpful. He made my experience easy and I felt well cared for.
4/10/2026
Susan L. VERIFIED CUSTOMER
.
4/9/2026
Maranda R. VERIFIED CUSTOMER
Yes! Drew went above and beyond with customer service. He checked on my A/c unit on annd realized it was cracked and had been leaking. He informed me it would be covered under warranty!