Shawn Ritcher was the worst customer service representative I have ever dealt with, he did not greet me. In fact he blatantly ignored me when I asked him for help, he also had a horrible attitude problem. Should not be in customer service. Furthermore, the tint job was not done properly and I had to have someone fix it. I would never recommend anyone get their vehicle serviced here. Horrible experience overall.
3/28/2026
Elma G. VERIFIED CUSTOMER
Great communication and service
3/28/2026
Viet V. VERIFIED CUSTOMER
Quick, transparent and convenient.
3/28/2026
Margaret E. VERIFIED CUSTOMER
My comments have been submitted already, I believe. If not, I will again say that I could not have been more satisfied with my Rapid's Honda experience today. Thank you...Margaret E
3/27/2026
Bruce P. VERIFIED CUSTOMER
I am thankful for accommodation of allowing me to come in the afternoon for a diagnosis and repair instead of inconveniently arriving in the morning
3/27/2026
Kristin M. VERIFIED CUSTOMER
Mikey knows how to treat customers! Very good employee
3/27/2026
Terry B. VERIFIED CUSTOMER
Thank you
3/27/2026
Terri H. VERIFIED CUSTOMER
Very happy with my oil change and service.
3/26/2026
Gary A. VERIFIED CUSTOMER
Drew was extremely professional and personable. I appreciate all the options he offered and the print out of services I should look at in the near future. Drew Scores a 10/10 from us.
3/26/2026
Chad M. VERIFIED CUSTOMER
Great customer service
3/26/2026
Laurie H. VERIFIED CUSTOMER
Matthew is always so friendly and helpful. Always provides great customer service!
3/26/2026
Lynn G. VERIFIED CUSTOMER
Chad was excellent to work with and I am totally satisfied.
3/26/2026
Patrick P. VERIFIED CUSTOMER
Michael was awesome to deal with. Detailed and honest
3/26/2026
Rachel D. VERIFIED CUSTOMER
Drew was great, he has me in and out in normal time.
3/25/2026
Alex W. VERIFIED CUSTOMER
Michael was excellent. Great communication, friendly and helpful. 10/10 Customer service!
3/25/2026
Deborah A. VERIFIED CUSTOMER
Matthew did a great job and the service was completed in a timely matter. My only issues were that the driver’s side floor mats had dirt on them & the car was not washed as I had requested.
3/25/2026
Jeffery B. VERIFIED CUSTOMER
Fast and courteous.
3/25/2026
Jonathan P. VERIFIED CUSTOMER
I appreciate the kindness and care taken by you guys for the regular maintenance of my car.
3/25/2026
Allie B. VERIFIED CUSTOMER
Very professional, easy to talk to without feeling intimidated by being in the dealership. Very informative about things that should be done now & soon. He got me in then out quicker than I ever have which was great as I had a busy agenda. I appreciate his professionalism, knowledge & ease to work with. Please thank him on my behalf. Thank you
3/24/2026
David M. VERIFIED CUSTOMER
I was satisfied with my service visit. Mathew was informative and accommodating. I enjoy working with him.